9 Electric and electronic apparatus included in class 9; teaching, instructional and information material in the form of diskettes, CDs, CD-ROMs, audio and video cassettes or other data carriers, computer software, included in class 9; magnetic and optical data carriers.
16 Paper, included in class16; teaching, instructional and information material in printed form, included in class 16; printed matter; framed and unframed cuttings, pictures and prints.
35 Offering services over the Internet; namely the electronic receipt of orders for goods; operating call centres, namely handling contracts for the buying and selling of goods (order acceptance and placement) and consultancy with regard thereto, market research, operating an information, complaints and emergency hotline; the aforesaid services using telecommunications, in particular with the purpose of external service support/optimisation, regular customer care and attracting new customers.
38 Telecommunications; news agency services, message sending.
41 Education and entertainment; arranging and conducting of exhibitions, seminars, symposiums and colloquiums; tuition, reading, writing, language and arithmetic tuition in schools; courses for students, in particular remedial tuition, extra tuition, homework assistance, language courses, music tuition, exam preparation; computer, Internet and information technology courses; educational courses of all types; creating concepts for the use, and introduction, of learning methods tailored to individual needs, including for those with reading and writing difficulties; including all the aforesaid services included in class 41 via the Internet; publishing, namely publication and issuing of printed matter.