09
Computer software, computer programs and computer systems;
software downloadable from the Internet; downloadable
electronic publications
35
Marketing services; promotional services; advertising
services; market research services; consumer research
services; business research services; marketing research;
market research and analysis services; business consultancy
services
38
Providing access to information, databases and Internet
sites for the retrieval, exchange and downloading of
information and data; remote data access services;
transmission and processing of data from remote locations to
and from mobile telephones, handheld devices and other
portable communication devices; provision of email services;
on-line services for providing access to customer
relationship management (CRM) and contact management
services for use in facilitating, managing, storing,
analysing, reporting, searching and tracking sales,
customers, suppliers, leads, tasks, projects,
communications, correspondence, invoices, financial
information, news, notes, files, contact information,
marketing (both online and offline), calendars, meetings,
appointments and document management and which interface
with other software, services and social media (both online
and offline) and which provide links to other online
subscription services; providing on-line interactive user
messaging and communication services; providing access to
software via computer networks; information, advisory and
consultancy services relating to the aforementioned
services
42
Software as a service; hosting services; consultancy,
design, analysis, development and implementation services
relating to computer software; support, maintenance and
updating of computer software; including information, advice
and assistance provided in person, by telephone, by e-mail,
on-line, or by means of on-line communities (in the opinion
of the International Bureau these terms are too vague - Rule
13.2.b) of the Common Regulations); providing a research,
advisory, consultancy and information service relating to
the aforesaid services