35
Business consulting and information services; business
consulting and professional business consulting services in
the field of business strategy, business initiatives,
digital transformation, information technology, finance and
accounting; business consulting services in the field of
organizational change management; program management,
namely, business services in the nature of business process
re-engineering services for the implementation, adoption and
maintenance of enterprise digital solutions; providing
business advice, consulting, and information in the field of
marketing, namely, research, evaluations, and analytics
related to digital advertising, measuring advertising
expenditures, measuring audience participation, and
measuring conversion rates; advising on, designing, and
developing creative advertising content for digital
advertising services (term considered too vague by the
International Bureau - Rule 13 (2) (b) of the Regulations);
advertising and business advising on the use of AI solutions
and data analytics to measure effectiveness of digital
advertising campaigns; advertising and business advising and
consulting on the purchase and sale of digital media
inventory for use in generating ad impressions; providing
omnichannel marketing services and marketing strategy;
development of business strategy and digital marketing
strategy for business; development of eCommerce business
strategy; development of platform-based business analytics
solutions, namely, business consulting regarding the use of
analytic models for the understanding and predicting of
consumer, business, and retail market trends and actions;
advising on, designing, and developing business strategies
for enterprise automation, robotics and AI (term considered
too vague by the International Bureau - Rule 13 (2) (b) of
the Regulations); advising on business solutions for
information management, namely, providing business
information management advice (term considered too vague by
the International Bureau - Rule 13 (2) (b) of the
Regulations); advising on, designing, and developing
business strategies for digitization of services/sales (term
considered too vague by the International Bureau - Rule 13
(2) (b) of the Regulations); business data analysis; digital
engineering, namely, business process re-engineering
services and development of digital business processes;
customer relationship management services; advising on the
introduction of new products and sales channels; advising
on, designing, and developing strategies for improving
customer service and satisfaction; advising on, designing,
and developing strategies for the transformation of business
support services (term considered too vague by the
International Bureau - Rule 13 (2) (b) of the Regulations);
business operations management; business advising on the
application of intelligent systems to manufacturing and
logistics operations, namely, manufacturing strategies and
supply chain management; business consulting services in the
field of manufacturing, energy production, supply logistics,
and environmental controls; business consulting services in
the fields of environmental sustainability, and sustainable
supply chain, manufacturing and logistics operations;
business analysis of business software application
portfolios; designing and developing business processes to
assist in compliance with regulatory obligations; providing
business information via a website (term considered too
vague by the International Bureau - Rule 13 (2) (b) of the
Regulations); advising on, designing, and developing
business strategies for the management of front office,
middle office and back office business functions (term
considered too vague by the International Bureau - Rule 13
(2) (b) of the Regulations); business process as a service
(BPaaS) services featuring supply chain, human resources,
marketing, business analytics, and business asset management
outsourcing services; quality engineering, namely,
collection and analysis of quality metric data for business
purposes; assurance transformation services, namely, quality
management services in the nature of business management
services for establishing business quality policy, and
determining business means for implementing those policies
to improve customer satisfaction; business consulting in the
field of user acceptance, automation, performance testing,
application testing and test data management; business
management outsourcing (BMO) services, namely, outsource
service provider in the field of business management;
business process outsourcing (BPO) services, namely,
outsource service provider in the fields of business
operations, human resources operations in the nature of
serving as a human resources department for others, supply
chain operations in the nature of supply chain operations
management services, customer service operations in the
nature of customer service management for others and claims
processing in the nature of collecting and analyzing claims
data from healthcare and insurance organizations for
business purposes; revenue cycle management outsourcing;
business consulting and business management services in the
fields of blockchain and cryptocurrency; compilation and
analysis of business data in the field of blockchain
technology and cryptocurrency; outsource service provider in
the field of accounting for businesses; business consulting
services, namely, advising on, designing, and developing
business strategies for enterprise automation, business
process management, integration, data management, user
experience, internet of things (IoT), blockchain, robotics
and artificial intelligence (AI) (term considered too vague
by the International Bureau - Rule 13 (2) (b) of the
Regulations); development of platform-based business
analytics solutions, namely, business consulting regarding
the use of analytic models for the understanding and
predicting of consumer, business, and market trends and
actions; assurance transformation services, namely, quality
management services in the nature of business management
services for establishing business quality policy, and
determining business means for implementing those policies
to improve customer satisfaction
42
Information technology consulting services; providing
technology information, namely, developing digital solutions
in the nature of digital software platforms for the purpose
of improving business management, revenue growth,
operational and administrative efficiency, costs, customer
service, and compliance with regulations; design and
development of computer hardware and software; developing IT
infrastructure solutions for the purpose of improving
business management, revenue growth, operational and
administrative efficiency, costs, customer service, and
compliance with regulations; technical consulting services
in the design and implementation of computer-based
information systems for healthcare organizations and life
sciences organizations; designing and developing digital
solutions in the nature of digital software platforms for
business information management; development, implementation
and technical support, namely, troubleshooting of computer
software problems, of proprietary and third-party software
products; designing and developing artificial intelligence
solutions to measure effectiveness of digital advertising
campaigns; technical consulting services in the field of
design and development of infrastructure processes in the
nature of information technology (IT) infrastructure
processes and engineering processes; technical consulting
services in the field of cloud computing solutions,
evaluation and implementation of internet technology and
services in the nature of quality evaluation and
implementation of information technology (IT) and internet
access software services; consulting services in the fields
of computer hardware and computer software development;
design, development, implementation and configuration of
computer software, computer hardware and IT infrastructure;
scientific and technological services, namely, research and
design in the field of computer datacenter architecture;
developing and managing application software for portfolio
analysis; design and development of pre-configured and
integrated business technology and software to aggregate,
analyze and integrate customer information for the purpose
of business data integration, business data processing,
business data sharing, business data analysis, and customer
service; computer systems implementation and integration
services; computer software testing services, namely,
testing of integrations, systems, infrastructure, packages,
performance and data management; computer technology support
services, namely, monitoring technological functions of
computer network systems and help desk services; providing
computer security information consulting; providing on-line
non-downloadable software for computer security; providing
on-line non-downloadable software tools for the development
of computer security software; design, development, and
implementation of secure IT system architectures; platform
as a service (PaaS) services featuring computer software
platforms for use by others as a pre-configured and
integrated business technology for management of enterprise
applications, custom applications, or development and test
environments; outsource service providers in the field of
information technology; Software as a service (SaaS),
featuring computer software for transition management in the
field of application maintenance, platforms for data
acquisition, ingestion, transformation, aggregation and data
science in the field of data and enterprise information
management for the purposes of business transformation,
business discovery, business agility, and business
reliability and customer acquisition and servicing of
customer insurance policies in the field of insurance;
industry-specific technology solutions, namely, providing
on-line non-downloadable software and computer systems
integration services for clinical data management,
pharmacovigilance, equity research support, commercial
operations, and order management; software as a service
(SaaS) services, namely, hosting software for use by others
as pre-configured and integrated technology platforms to
solve specific business problems; providing on-line
non-downloadable software featuring artificial intelligence
for conducting advanced product research, analyzing data,
and assessing insurance claims; software as a service (SaaS)
services featuring software for database management, data
storage, data sharing, data mining, data access and
reporting, scheduling, data migration, data administration,
and data analysis using artificial intelligence and machine
learning algorithms; platform as a service (PaaS) services
featuring computer software platform for the hosting and
distribution of artificial intelligence algorithms and
related software applications; infrastructure as a service
(IaaS) services, namely, providing virtualized computing
resources in the nature of virtual computer systems and
virtual computer environments through cloud computing over
the internet; technology consulting services in the fields
of blockchain and cryptocurrency; advising on, designing,
and developing mobile computing platforms to support field
sales; research and development in the field of software for
automotive electrical, autonomous and electronic systems,
and connected vehicle applications; engineering services;
software engineering services; consulting services in the
field of design and development of engineering processes;
providing temporary use of non-downloadable cloud-based
software for connecting, operating, analyzing and managing
networked electronic devices, vehicles, home appliances,
business and enterprise systems, production and
manufacturing equipment, and industrial equipment and
machinery in the internet of things (IoT); providing
temporary use of online, non-downloadable enterprise
software for customer relationship management; providing
temporary use of non-downloadable cloud-based software for
database management, data storage, data sharing, data
mining, data access and reporting, scheduling, data
migration, data administration, and data analysis in the
fields of environmental sustainability, sustainable IT
operations, and sustainable supply chain, manufacturing and
logistics operations; platform as a service (PaaS) services,
namely, an artificial-intelligence (AI) and cognitive
computing based software platform that integrates and
connects technologies for businesses, namely, internet of
things (IoT), blockchain, application programming interface
(API) microservices, cloud mobility, software as a service
(SaaS) mobility, robotic process automation, dynamic
workflow, computational linguistics, virtual data science,
computer vision, conversational artificial intelligence,
data services analytics, advanced visualization analytics,
data engineering, and machine learning; computer services,
namely, design, implementation and management of software
environments with hyperscalers; design and development of
virtual reality and augmented reality software for use in
connection with virtual workplace services; computer
software application modernization services; consulting
services in the field of workplace and change management
automation; consulting services in the field of robotic
automation