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The International trademark ELEVATEAI was filed as Word mark on 05/16/2022 at the World Intellectual Property Organization.
| Trademark form | Word mark |
| File reference | 1678463 |
| Countries | 
|
| Base trademark |
No. 351928,
May 9, 2022
|
| Application date | May 16, 2022 |
| Expiration date | May 16, 2032 |
Trademark owner
Zarchin 22, P.O.B. 2220
43622 Raanana
IL
43622 Raanana
IL
Trademark representatives
Azrieli Sarona Tower- 53rd floor,
121 Menachem Begin Rd.
IL
goods and services
09
Computer software, cloud-based computer software,
downloadable computer software and computer applications for
use in the fields of employee and customer experience and
support incorporating omnichannel routing, analytics,
artificial intelligence, and automation to perform functions
for workforce optimization, customer journey optimization,
performance management; computer software, namely,
application program interfaces for integrated voice
infrastructure and turnkey telephony equipment; computer
software for data gathering, processing and analyzing of
employee persona, employee engagement and profile building,
employee interaction behaviors with customers, employee
skills, employee customer satisfaction scores, employee
average handle time, employee education, tenure, training,
coaching, scheduling, schedule, policy, program adherence,
schedule, project preferences, goals, evaluation history and
past experience for the purpose of improving customer
service, experience and satisfaction, improving employee and
workforce performance and employee empowerment in the field
of employee work performance; computer software for data
management, analysis, interpretation and identification of
employee performance, employee success modeling, employee
behavioral analytics, employee real-time analytics and
guidance, employee agent guidance and employee process
automation, reporting and decision support in the field of
contact center operational efficiency, customer service and
experience for the purpose of improving sales and marketing
effectiveness, employee work performance, employee
empowerment and employee flexibility within the
contact/engagement center operation; computer software in
the field of audio search and transcription technology,
namely, software for collecting, indexing, enabling
searching of, and providing analytics relating to recorded
media; computer software in the field of audio search and
transcription technology, namely, software for embedding
phonetic search technology in computer applications
42
Cloud-based data protection services; providing temporary
use of online non-downloadable computer software and
computer applications for use in the fields of employee and
customer computer software incorporating omnichannel
routing, analytics, artificial intelligence, and automation
to perform functions for workforce optimization, customer
journey optimization, performance management; providing
temporary use of online, non-downloadable software in the
nature of application program interfaces for integrated
voice infrastructure and turnkey telephony equipment;
application service provider featuring software for queuing,
handling, logging, recording, monitoring, tracking,
supervising, managing, routing, disposition and distribution
of telephone calls, facsimile transmissions, emails, social
media, and web based messages to or from in office or at
home employees, contractors, subcontractors, parties,
callers or customers for use in the field of customer
service, customer support, inside sales, collections,
outside sales, and marketing; application service provider
featuring software for scheduling, surveying, monitoring,
supervising, rating, reviewing managing, performance
forecasting, call, video recording, analyzing and training
employees for use in the field of customer service, customer
support, inside sales, collections, outside sales, and
marketing; application service provider featuring an
application software development tool for use in customizing
telecommunication service applications, namely, software for
queuing, handling, logging, recording, monitoring, tracking,
supervising, managing, routing, disposition and distribution
of telephone calls, facsimile transmissions, emails, social
media, and web based messages to or from in office or at
home employees, contractors, subcontractors, parties,
callers or customers for use in the field of customer
service, customer support, inside sales, collections,
outside sales, and marketing; technical support services,
namely, troubleshooting of computer software problems;
computer software consultation; providing information
relating to computer software maintenance, use and
development
Trademark history
| Date | Document number | Area | Entry |
|---|---|---|---|
| August 2, 2023 | 2023/31 Gaz | US | RAW: Rule 18ter(2)(ii) GP following a provisional refusal |
| November 18, 2022 | 2022/47 Gaz | US | Rejection |
| May 16, 2022 | 2022/31 Gaz | IL | Registration |
ID: 141678463