09
Locally installed downloadable software, including software
delivered to users via the internet, or file transfer
protocol, or secure file transfer protocol, for capturing,
recording, monitoring, managing, analyzing, reporting and
visualizing interactions, communications and sentiments
between entities; locally installed downloadable software,
including software delivered to users via the internet, or
file transfer protocol, or secure file transfer protocol,
for capturing, recording, monitoring, managing, analyzing,
reporting and visualizing interactions, communications and
sentiments between entities and their customers; locally
installed downloadable software, including software
delivered to users via the internet, or file transfer
protocol, or secure file transfer protocol, for use in
capturing, recording, monitoring, managing, analyzing,
reporting, and visualizing interactions, communications, and
sentiments across multiple channels of communication;
locally installed downloadable software, including software
delivered to users via the internet, or file transfer
protocol, or secure file transfer protocol, for capturing,
recording, monitoring, managing, analyzing, reporting and
visualizing communication activities and performance;
locally installed downloadable software, including software
delivered to users via the internet, or file transfer
protocol, or secure file transfer protocol, for data mining
and analysis; locally installed downloadable software using
artificial intelligence, including software delivered to
users via the internet, or file transfer protocol, or secure
file transfer protocol, for data mining and analysis;
locally installed downloadable software, including software
delivered to users via the internet, or file transfer
protocol, or secure file transfer protocol, for use in
business performance improvement, business process
improvement, sales effectiveness, or improvement of customer
satisfaction and experiences; locally installed downloadable
software, including software delivered to users via the
internet, or file transfer protocol, or secure file transfer
protocol, for use in ensuring entities are in compliance
with regulations or business or organizational policies and
procedures; locally installed downloadable software,
including software delivered to users via the internet, or
file transfer protocol, or secure file transfer protocol,
for predictive technology and predictive modeling; locally
installed downloadable software using artificial
intelligence, including software delivered to users via the
internet, or file transfer protocol, or secure file transfer
protocol, for predictive technology and predictive modeling;
locally installed downloadable software, including software
delivered to users via the internet, or file transfer
protocol, or secure file transfer protocol, for capturing,
recording, monitoring, managing, analyzing, reporting,
visualizing, and delivering business intelligence data;
locally installed downloadable software, including software
delivered to users via the internet, or file transfer
protocol, or secure file transfer protocol, for use in
market research; locally installed downloadable software,
including software delivered to users via the internet, or
file transfer protocol, or secure file transfer protocol,
that provides real-time alerts and integrated business
management intelligence by combining information from
various databases and presenting it in an easy-to understand
user interface; locally installed downloadable software,
including software delivered to users via the internet, or
file transfer protocol, or secure file transfer protocol,
for use in optimizing workforce performance
35
Business consultation in the fields of business performance
improvement, business process improvement, sales
effectiveness, or improvement of customer satisfaction and
experiences; business consultation in the fields of
regulation compliance or compliance with business or
organizational policies and procedures; analysis of business
data; providing business intelligence services
42
Software as a service (SaaS) services featuring software for
capturing, recording, monitoring, managing, analyzing,
reporting and visualizing interactions, communications and
sentiments between entities; software as a service (SaaS)
services featuring software for capturing, recording,
monitoring, managing, analyzing, reporting and visualizing
interactions, communications and sentiments between entities
and their customers; software as a service (SaaS) services
featuring software for capturing, recording, monitoring,
managing, analyzing, reporting, and visualizing
interactions, communications, and sentiments across multiple
channels of communication; software as a service (SaaS)
services featuring software for capturing, recording,
monitoring, managing, analyzing, reporting and visualizing
communication activities and performance; software as a
service (SaaS) services featuring software for data mining
and analysis; software as a service (SaaS) services
featuring software using artificial intelligence for data
mining and analysis; software as a service (SaaS) services
featuring software for use in business performance
improvement, business process improvement, sales
effectiveness, or improvement of customer satisfaction and
experiences; software as a service (SaaS) services featuring
software for use in ensuring entities are in compliance with
regulations or business or organizational policies and
procedures; software as a service (SaaS) services featuring
software for use in predictive technology and predictive
modeling; software as a service (SaaS) services featuring
software using artificial intelligence for use in predictive
technology and predictive modeling; software as a service
(SaaS) services featuring software for capturing, recording,
monitoring, managing, analyzing, reporting, visualizing, and
delivering business intelligence data; software as a service
(SaaS) services featuring software for use in market
research; software as a service (SaaS) services featuring
software that provides real-time alerts and integrated
business management intelligence by combining information
from various databases and presenting it in an easy-to
understand user interface; software as a service (SaaS)
services featuring software for use in optimizing workforce
performance