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Educational and training services at the institution level,
namely, providing classes, seminars, lecture series,
workshops, tutoring and mentoring at the institution level
and in the fields of business, media, engineering, science,
architectural technology, avionics and automotive
technology, engineering technology and information
technology, trades, apprenticeship, food, cooking, wine,
beverages, recipes, entertaining, namely, culinary,
hospitality, travel and tourism, nutrition, health, menu
planning, kitchen appliances, kitchen accessories, and the
culinary arts and distribution of course material in
connection therewith; educational and training services at
the institution level, namely, providing instruction in
careers in science and architectural technology, avionics
and automotive technology, engineering technology and
information technology; educational and training services at
the institution level, namely, providing educational and
training instructions in career development and in trades;
educational and training services at the institution level,
namely, the provision of instruction through correspondence
programs in the fields of business, media, engineering,
science, architectural technology, avionics and automotive
technology, engineering technology and information
technology, trades, apprenticeship, food, cooking, wine,
beverages, recipes, entertaining, namely, culinary,
hospitality, travel and tourism, nutrition, health, menu
planning, kitchen appliances, kitchen accessories, and the
culinary arts; educational and training services at the
institution level, namely, providing instruction in
technical and applied arts programming; educational and
training services at the institution level, namely: offering
opportunities to others to participate in research programs;
educational and training services at the institution level,
namely, providing instruction in customer service skills and
techniques; educational and training services at the
institution level, namely, providing instruction in
providing customer service via telephone and electronic data
communication; educational and training services at the
institution level, namely: providing instruction in
fostering teamwork and interpersonal communication skills
among personnel working in the field of customer service;
educational and training services at the institution level,
namely, providing instruction in telephone sales skills and
techniques; educational and training services at the
institution level, namely, providing instruction in
development and implementation of standards and measures for
achieving and assessing the performance of customer service
provided via telephone and electronic data communications;
educational and training services at the institution level,
namely, providing instruction in managing stress experienced
by personnel working in the field of customer service;
educational and training services at the institution level,
namely, providing instruction in selecting, installing,
operating and managing telecommunications and computer
hardware and software used in the provision of customer
service; educational and training services at the
institution level, namely, providing instruction in
establishing and operating facilities for providing customer
service via telephone and electronic data communications;
educational and training services at the institution level,
namely, providing instruction in recruiting, motivating,
supervising, and managing customer service agents;
educational and training services at the institution level,
namely, providing instruction in managing information
systems and networks in the field of customer service;
educational and training services at the institution level,
namely, providing instruction in strategic development of
customer service facilities and personnel; educational and
training services at the institution level, namely,
providing instruction in managing and supervising customer
service agents; educational and training services at the
institution level, namely, providing instruction in
providing customer service via telephone and electronic data
communications on behalf of others; conducting of training
programs relating to business development and planning;
arranging and conducting educational programs and
conferences in the fields of business and media, science,
architectural technology, avionics and automotive
technology, engineering technology and information
technology, trades, apprenticeship, food, cooking, wine,
beverages, recipes, entertaining, namely, culinary,
hospitality, travel and tourism, nutrition, health, menu
planning, kitchen appliances, kitchen accessories, and the
culinary arts; organizing recreational programs, namely,
dance programs, sports camps, fitness programs, martial arts
classes, swim lessons, squash workshop, yoga, tai chi,
pilates, wellness workshops, massage sessions, day camps for
children, and aquatic certification courses; organizing
sports tournaments, namely, basketball tournaments,
dodgeball tournaments, golf tournaments, volleyball
tournaments, soccer tournaments and hockey tournaments;
arranging for coaching in the field of sports; providing
strength and conditioning training programs for athletes;
video production; production of radio programs; providing
information about sports for student-athletes via a website;
provision and rental of both indoor and outdoor recreational
facilities, namely, provision and rental of recreational
facilities for sports arena, gymnasium, sports fields,
swimming pools and weight rooms; organization of sports
activities in the form of community outreach projects
provided by sport clinics with local schools, minor sports
leagues and local charities