DIRECTLY Logo (WIPO, 11/15/2019)
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The International trademark DIRECTLY was filed as Word mark on 11/15/2019 at the World Intellectual Property Organization.
| Trademark form | Word mark |
| File reference | 1506819 |
| Countries | 
|
| Base trademark |
No. ,
September 1, 2024
|
| Application date | November 15, 2019 |
| Expiration date | November 15, 2029 |
Trademark owner
333 Bryant Street, Suite 350
San Francisco CA 94107
US
San Francisco CA 94107
US
Trademark representatives
1299 Pennsylvania Avenue NW,
Suite 700
US
goods and services
09
Computer software for use in automation of customer
experience, customer relationship management, customer
service, customer support and customer inquiry responses,
product troubleshooting, and routing support requests to
live responders; computer software, enabled by artificial
intelligence and machine learning, for use in responding to
and automating customer experience, customer relationship
management, customer service, customer support, customer
inquiry responses and product troubleshooting and routing
support requests to live responders; computer software for
use in reviewing, storing, analyzing, monitoring and
reporting on digital support interactions with customers;
computer software for use in messaging; computer software
for use in identifying and providing information regarding
expert business consultants and facilitating the exchange of
information between such consultants and consumers
42
Platform as a service (PaaS) and software as a service
(SaaS) featuring software for use in automation of customer
experience, customer relationship management, customer
service, customer support and customer inquiry responses,
product troubleshooting, and routing support requests to
live responders; platform as a service (PaaS) and software
as a service (SaaS) featuring computer software, enabled by
artificial intelligence and machine learning, for use in
responding to and automating customer experience, customer
relationship management, customer service, customer support,
customer inquiry responses, and product troubleshooting;
platform as a service (PaaS) and software as a service
(SaaS) featuring computer software for use in reviewing,
storing, analyzing, monitoring and reporting on digital
support interactions with customers; computer services,
namely, providing a platform as a service (PAAS) featuring
computer software for expert consultants and third party
business customers to network and to facilitate the exchange
of information regarding product and service selection and
customer support and service needs, and advice and
assistance in regarding the foregoing selection, service and
support needs; providing search engines for obtaining
information requested by users on a global computer network;
providing temporary use of online non-downloadable software
to store, manage, analyze and report data in the field of
customer service and support
Trademark history
| Date | Document number | Area | Entry |
|---|---|---|---|
| June 24, 2023 | 2023/26 Gaz | PH | RAW: Total Invalidation |
| March 28, 2022 | 2022/16 Gaz | IN | Rejection |
| December 14, 2021 | 2022/3 Gaz | US | RAW: Partial Ceasing Effect |
| July 26, 2021 | 2021/30 Gaz | MX | Rejection |
| May 28, 2021 | 2021/23 Gaz | EM | Rejection |
| May 1, 2021 | 2021/18 Gaz | KR | Rejection |
| April 28, 2021 | 2021/18 Gaz | CA | Rejection |
| January 13, 2021 | 2021/2 Gaz | GB | Rejection |
| December 1, 2020 | 2020/49 Gaz | BR | Rejection |
| November 9, 2020 | 2020/46 Gaz | KR | Rejection |
| October 7, 2020 | 2020/41 Gaz | AU | Rejection |
| August 6, 2020 | 2020/32 Gaz | PH | Rejection |
| June 7, 2020 | 2020/24 Gaz | SG | Rejection |
| January 20, 2020 | 2020/5 Gaz | IN | Rejection |
| January 15, 2020 | 2020/4 Gaz | EM | Rejection |
| November 15, 2019 | 2019/51 Gaz | US | Registration |
ID: 141506819