09
Downloadable e-commerce software for mobile devices to allow
users to perform electronic business transactions via a
global computer network; downloadable software for mobile
devices for creating and automating electronic
communications for use in sales and marketing automation and
customer communication; downloadable software for mobile
devices for use in creation, management, deployment,
monitoring and analysis of messaging application marketing
campaigns; downloadable software for mobile devices for
creating and automating electronic communications for use in
management and facilitation of interaction between humans
and machines; downloadable software for mobile devices for
creation, management, deployment, monitoring and analysis of
email marketing campaigns; downloadable software for mobile
devices for management of electronic conversations;
downloadable software for mobile devices for use in
management of messaging applications; downloadable software
for mobile devices for electronic management of customer
service and customer support communications; downloadable
software for mobile devices for use in customer relationship
management (CRM); downloadable software for mobile devices
for use in database management and data analytics, all for
use in enabling automated customer relationship management
(CRM); downloadable software for mobile devices for use in
communicating directly with customers over the Internet,
namely, chatbot software and live chat software;
downloadable software for mobile devices for organizing
information on customer identity, customer preferences, and
customer purchasing behavior; downloadable direct marketing
software for mobile devices for managing direct marketing
campaigns and creating direct marketing materials;
downloadable software for mobile devices for use in database
management and data analytics, all for use in facilitating
communication in the marketing and advertising fields;
downloadable software for mobile devices for use in
customizing user interfaces; downloadable computer software
application development tools; downloadable software for
creating and automating electronic communications, for use
in database management and data analytics, all for sales and
marketing automation and customer communication;
downloadable software for creation, management, deployment,
monitoring and analysis of messaging application marketing
campaigns; downloadable software for management and
facilitation of interaction between humans and machines;
downloadable software for creation, management, deployment,
monitoring and analysis of email marketing campaigns;
downloadable software for management of electronic
conversations; downloadable software for use in management
of messaging applications; downloadable computer software
for electronic management of customer service and customer
support communications; downloadable customer relationship
management software; downloadable software for organizing
information on customer identity, customer preferences, and
customer purchasing behavior; downloadable direct marketing
software for use in database management and data analytics
35
Business management and marketing consulting; business
management services, namely, administration of business
engaged in e-commerce; business management services relating
to analyzing and compiling information and data; marketing
management and sales promotion provided via a website;
business information services, namely, gathering and
reporting information regarding customer identity, customer
preferences and customer purchasing behavior; business
management services, namely, analyzing data to determine and
report on the effectiveness of direct marketing activities
by customers
38
Providing chat lines utilizing the Internet; providing
virtual chat rooms established via text messaging
41
Providing non-downloadable training videos in the field of
marketing, sales, business-to-customer communications,
customer support, customer relationship management (CRM) and
use of chatbot software via a website
42
Platform as a service (PaaS) and software as a service
(SaaS) featuring computer software platforms to allow users
to perform electronic business transactions via a global
network; platform as a services (PaaS) and software as a
service (SaaS) featuring computer software platforms for
creating and automating electronic communications featuring
computer software platforms for use in sales and marketing
automation and customer communication; platform as a
services (PaaS) and software as a service (SaaS) featuring
computer software platforms for use in creation, management,
deployment, monitoring and analysis of messaging application
marketing campaigns; platform as a services (PaaS) and
software as a service (SaaS) featuring computer software
platforms for use in customer relationship management (CRM);
platform as a services (PaaS) and software as a service
(SaaS) featuring computer software platforms for use in
enabling automated customer relationship management (CRM);
platform as a services (PaaS) and software as a service
(SaaS) featuring computer software platforms for electronic
management of customer service and customer support
communications; platform as a services (PaaS) and software
as a service (SaaS) featuring computer software platforms
for use in communicating directly with customers over the
Internet, namely, chatbot services and live chat services;
platform as a services (PaaS) and software as a service
(SaaS) featuring computer software platforms for organizing
information on customer identity, customer preferences, and
customer purchasing behavior; platform as a services (PaaS)
and software as a service (SaaS) featuring computer software
platforms for direct marketing, namely, managing direct
marketing campaigns and creating direct marketing materials;
platform as a services (PaaS) and software as a service
(SaaS) featuring computer software platforms for marketing
automation and customer communication for use in
facilitating communication in the marketing and advertising
fields; platform as a services (PaaS) and software as a
service (SaaS) featuring computer software platforms for use
in customizing user interfaces; providing temporary use of
online non-downloadable software application development
tools; providing online non-downloadable software for
creating and automating electronic communications for sales
and marketing automation and customer communication;
providing non-downloadable software for creating and
automating electronic communications for use in facilitating
interaction between humans and machines; software as a
service (SaaS) services featuring software for simulating
conversation with humans via the Internet; providing online
non-downloadable software used for digital virtual agents,
intelligence agents, natural language processing, and
business automation, namely, automated electronic
communications software; software as a service (SaaS)
services featuring software used for management, automation,
and recording of customer service and sales, namely,
software for use in database management, for use in data
analytics; software as a service (SaaS) services featuring
software for use in management of customer and user
inquiries through websites, namely, automated chat and
communication software; providing online non-downloadable
software for use in managing messaging applications;
software development, design, and programming; providing
online non-downloadable software for use in marketing
database management and management of direct marketing
communications, namely, messenger marketing, internet
notifications, and email marketing; providing online
non-downloadable software for use in management of sales and
marketing contacts databases
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