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The International trademark GENESYS MOMENTS CONNECTED was filed as Word mark on 10/23/2017 at the World Intellectual Property Organization.
| Trademark form | Word mark |
| File reference | 1405652 |
| Countries | 
|
| Base trademark |
No. 87425055,
April 25, 2017
|
| Application date | October 23, 2017 |
| Expiration date | May 17, 2021 |
Trademark owner
2001 Junipero Serra Boulevard
Daly City CA 94014
US
Daly City CA 94014
US
Trademark representatives
27 Clyde Road
Dublin 4
IE
goods and services
09
Computer software for contact center management;
downloadable cloud computer software for contact center
management; computer telephony software, namely, computer
and telecommunications programs for combining and
integrating voice and data communications with computer
technologies; computer telephony software, namely, computer
and telecommunications programs for controlling, monitoring,
analyzing, recording, providing, programming, interacting
with and responding to voice or electronic information;
computer telephony software, namely, computer and
telecommunications programs for controlling internal and
external voice and data communication for an organization's
computer system; computer telephony software, namely,
computer and telecommunications programs for handling and
integrating an organization's directory services, operator
services, administrative services, reporting services,
answering services, call routing, call distribution, out
calling services, voice response and customized, customer
specific applications in the customer service field,
software for workforce management and speech recognition and
analytics, and instruction manuals sold or distributed
therewith as a unit
35
Developing and organizing for others outbound marketing
campaigns in the field of contact center management, and
providing online reporting of such campaigns, personnel
management, namely, employee motivation and incentive
programs for customer service center employees, advertising
and business services, namely, designing and managing for
others, contact center workforce management services,
operating on-line marketplace featuring applications for
management of contact centers, workforce management and
speech recognition and analytics
38
Telecommunications services in the field of contact center
management, namely, voice over Internet protocol (VOIP)
services and hosted private branch exchange (PBX) services
42
Providing temporary use of on-line non-downloadable cloud
computing software for contact center management; providing
use of on- line non-downloadable software and applications
for an organization's handling and integration of voice and
data communication and computer technologies, namely,
directory services, operator services, administrative
services, reporting services, answering services, call
routing, call distribution, outcalling services, voice
response, recording services, speech analytics services,
workforce management services; installation and maintenance
of computer software; monitoring of computer systems,
namely, technical support services in the nature of trouble
shooting of computer hardware and software problems;
professional services, namely, customization and
configuration in the nature of design and development of
computer software
Trademark history
| Date | Document number | Area | Entry |
|---|---|---|---|
| May 5, 2022 | 2022/28 Gaz | US | RAW: Total Ceasing Effect |
| September 7, 2021 | 2021/39 Gaz | AU | RAW: Rule 18ter(2)(ii) GP following a provisional refusal |
| October 1, 2019 | 2019/40 Gaz | NZ | RAW: Rule 18ter(2)(i) GP following a provisional refusal |
| September 17, 2019 | 2019/38 Gaz | AU | Rejection |
| September 16, 2019 | 2019/42 Gaz | IN | RAW: Rule 18ter(2)(ii) GP following a provisional refusal |
| August 9, 2019 | 2019/33 Gaz | SG | Rejection |
| December 20, 2018 | 2019/14 Gaz | AU | Rejection |
| September 27, 2018 | 2018/39 Gaz | GB | Rejection |
| September 26, 2018 | 2018/40 Gaz | SG | Rejection |
| July 25, 2018 | 2018/32 Gaz | PH | Rejection |
| June 29, 2018 | 2018/32 Gaz | RAW: Limitation | |
| June 26, 2018 | 2018/27 Gaz | NZ | Rejection |
| June 18, 2018 | 2018/25 Gaz | IN | Rejection |
| October 23, 2017 | 2018/21 Gaz | US | Registration |
ID: 141405652