G GENESYS moments connected

WIPO WIPO 2017

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The International trademark G GENESYS moments connected was filed as Figurative mark on 10/23/2017 at the World Intellectual Property Organization.

Logodesign (Wiener Klassifikation)

#Men #Plants, objects or geometrical figures representing a personage or an animal; masks or fantastic or unidentifiable heads #Horizontally elongated ornamental surfaces #Circles #Letters presenting a special form of writing #Other stylized men #Personified geometrical figures or solids, combinations of geometrical figures or solids representing a personage #Horizontally elongated surfaces #One circle #Series of letters in different dimensions

Trademark Details Last update: July 26, 2022

Trademark form Figurative mark
File reference 1404019
Countries Australia United Kingdom Ireland India New Zealand Philippines Singapore
Base trademark US No. 87425027, April 25, 2017
Application date October 23, 2017
Expiration date May 17, 2021

Trademark owner

2001 Junipero Serra Boulevard
Daly City CA 94014
US

Trademark representatives

27 Clyde Road Dublin 4 IE

goods and services

09 Computer software for contact center management; downloadable cloud computer software for contact center management; computer telephony software, namely, computer and telecommunications programs for combining and integrating voice and data communications with computer technologies for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice or electronic information, and for controlling internal and external voice and data communication for an organization's computer system, and for handling and integrating an organization's directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, out calling services, voice response and customized, customer specific applications in the customer service field; computer software for workforce management and speech recognition and analytics, and instruction manuals sold or distributed therewith as a unit
35 Designing and managing for others outbound marketing campaigns in the field of contact center management, and providing online reporting of such campaigns; employee motivation and incentive programs, namely, conducting employee incentive award programs for motivation of employees in the nature of recognition and bonuses for customer service center employees to promote high-quality customer service; advertising and business marketing services, namely, designing and managing for others outbound marketing campaigns in the field of contact center management; contact center workforce management services, namely, personnel management services; provision of an on-line marketplace featuring applications for management of contact centers, workforce management and speech recognition and analytics
38 Telecommunications services in the field of contact center management, namely, voice over Internet protocol (VOIP) services and hosted private branch exchange (PBX) services, and automated operator and messaging systems
42 Providing temporary use of on-line non-downloadable cloud computing software for contact center management; providing use of on-line non-downloadable software and applications for an organization's handling and integration of voice and data communication and computer technologies, namely, directory services, operator services, administrative services, reporting services, answering services, call routing, call distribution, outcalling services, voice response, recording services, speech analytics services, workforce management services; installation and maintenance of computer software; monitoring of computer systems, namely, monitoring by remote access to ensure proper functioning; technical support services, namely, diagnosing and troubleshooting of computer hardware and software problems; professional services, namely, customization and configuration in the nature of design and development of computer software

Trademark history

Date Document number Area Entry
May 5, 2022 2022/28 Gaz US RAW: Total Ceasing Effect
June 2, 2021 2021/26 Gaz AU RAW: Rule 18ter(2)(ii) GP following a provisional refusal
June 9, 2020 2020/25 Gaz SG RAW: Rule 18ter(2)(i) GP following a provisional refusal
October 1, 2019 2019/40 Gaz NZ RAW: Rule 18ter(2)(ii) GP following a provisional refusal
September 16, 2019 2019/42 Gaz IN RAW: Rule 18ter(2)(ii) GP following a provisional refusal
November 28, 2018 2018/48 Gaz GB Rejection
November 9, 2018 2018/46 Gaz AU Rejection
September 14, 2018 2018/40 Gaz IE Rejection
August 31, 2018 2018/36 Gaz SG Rejection
July 25, 2018 2018/32 Gaz PH Rejection
June 29, 2018 2018/32 Gaz RAW: Limitation
June 22, 2018 2018/26 Gaz NZ Rejection
June 11, 2018 2018/24 Gaz IN Rejection
October 23, 2017 2018/20 Gaz US Registration

ID: 141404019