35
Providing call center and customer care services, namely,
operation of telephone call centers for others and
responding to customer inquiries for others through in
person communication or computer automated communication in
the fields of household and office electronics, appliances,
telecommunications, healthcare, manufacturing, sales,
services, retail, banking and financial, insurance, for
profit and nonprofit corporations and government entities;
sales and acquisitions for others, namely, procuring of
contracts for the purchase and sale of goods and procuring
of extended service and warranty contracts; back office
services for others, namely, business and financial record
management, business and financial record keeping for
regulatory compliance, accounting services, business
administration and office work for others, data management
in the nature of updating and maintenance of data in
computer or online databases, supply chain management, human
resources management, and computerized file management;
customer services, namely, providing customer service and
product and service inquiry services in the nature of
responding to customer inquiries for others, by telephone
and Internet, namely, via chat, e-mail and sms, all in the
fields of household and office electronics, appliances,
telecommunications, healthcare, manufacturing, sales,
services, retail, banking and financial, insurance, for
profit and nonprofit corporations and government entities;
business process outsourcing services, namely,
administrative processing of purchase orders for others, in
the field of product and service sales
36
Collections, namely, debt collection agency services; back
office services for others, namely, providing home warranty
administration and credit card payment transaction
processing
42
Technical support, namely, diagnosing of computer hardware
and software problems; back office services for others,
namely, computer technology support in the nature of help
desk services