INTENT-DRIVEN ENGAGEMENT Logo (WIPO, 07/13/2017)
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The International trademark INTENT-DRIVEN ENGAGEMENT was filed as Word mark on 07/13/2017 at the World Intellectual Property Organization.
| Trademark form | Word mark |
| File reference | 1390989 |
| Register number | 5229823 |
| Countries | 
|
| Base trademark |
No. 5229823,
June 20, 2017
|
| Application date | July 13, 2017 |
| Expiration date | July 13, 2027 |
Trademark owner
910 East Hamilton Avenue, Suite 240
Campbell CA 95008
US
Campbell CA 95008
US
Trademark representatives
3150 Porter Drive
Palo Alto CA 94304
US
goods and services
35
Outsourcing services in the field of customer support and
analysis in the nature of customer services, telemarketing
and computer technical support; back office services,
namely, administrative accounting services, business
administration consulting, documentation reproduction,
documentation copying tasks, business records management,
documentation indexing for others, accounting, consulting
and customer analytics, namely, market analysis, process
analytics in the nature of the development and the
implementation of strategy plans and management projects;
operation of offshore businesses for others for the
technology, telecommunications, financial services,
hospitality, logistics, insurance and retail industries;
predictive customer experience services, namely, managing
customer sales and service experiences, and measuring,
analyzing, and predicting customer satisfaction; contact
center services for managing end customer interactions
across channels spanning the entire customer lifecycle;
customer contact services, namely, services for developing,
managing, and maintaining enterprise-grade, integrated
speech customer contact applications delivered as a
universal managed service (terms considered too vague by the
International Bureau - Rule 13 (2) (b) of the Common
Regulations)
42
Services for developing and maintaining enterprise-grade,
integrated speech customer contact applications (terms
considered too vague by the International Bureau - Rule 13
(2) (b) of the Common Regulations)
Trademark history
| Date | Document number | Area | Entry |
|---|---|---|---|
| October 30, 2019 | 2019/46 Gaz | AU | Rejection |
| April 11, 2019 | 2019/16 Gaz | JP | RAW: Rule 18ter(2)(ii) GP following a provisional refusal |
| December 20, 2018 | 2019/1 Gaz | EM | RAW: Rule 18ter(2)(i) GP following a provisional refusal |
| October 25, 2018 | 2018/43 Gaz | JP | Rejection |
| July 19, 2018 | 2018/29 Gaz | AU | Rejection |
| March 14, 2018 | 2018/12 Gaz | EM | Rejection |
| March 12, 2018 | 2018/11 Gaz | EM | Rejection |
| July 13, 2017 | 2018/7 Gaz | US | Registration |
ID: 141390989