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The International trademark NewVoiceMedia was filed as Word mark on 01/24/2017 at the World Intellectual Property Organization.
| Trademark form | Word mark |
| File reference | 1378011 |
| Countries | 
|
| Base trademark |
No. ,
March 17, 2025
|
| Application date | January 24, 2017 |
| Expiration date | January 24, 2027 |
Trademark owner
NewVoiceMedia House,
Jays Close
GB
Jays Close
GB
Trademark representatives
5 New Street Square
London EC4A 3TW
GB
goods and services
38
Telecommunications services; chat room services; portal
services; email services; remote data access services;
provision of access via the Internet, VPN and telephone to
an application hub, the application hub providing
integration of computer telephony, web, email, chat, sms and
other communications methods whereby people who wish to
communicate with the customer are put into contact via the
application hub; provision of access via the Internet and
telephone to an application hub, the application hub
enabling person-to-person, business-to-business and
customer-to-business contact in multiple media formats with
applications comprising at least one of: voice processing,
call recording, message archival, call routing of
communications, speech recognition, speech and text
analytics, biometrics, interactive voice response, lie
detection, stress analysis, data processing and collection,
credit card transaction, telephony, conferencing, video,
word spotting, instant messaging, web chat, forecasting,
scheduling, rostering, training, coaching, quality
management, call scripting, analytics, workforce management,
workforce optimisation, knowledge management, semantic
analysis, topic extraction, machine learning, mobile
services and web services, whereby people who wish to
communicate with the customer are put into contact via the
application hub; provision of access via the Internet, VPN
and telephone to an application hub, the application hub
providing the processing facilities of a call or contact
centre
42
Platform as a service (PAAS) featuring computer software
platforms for contact center management
Trademark history
| Date | Document number | Area | Entry |
|---|---|---|---|
| July 2, 2020 | 2020/27 Gaz | US | Rejection |
| December 18, 2019 | 2020/1 Gaz | EM | RAW: Rule 18ter(2)(ii) GP following a provisional refusal |
| June 20, 2018 | 2018/25 Gaz | AU | Rejection |
| January 10, 2018 | 2018/2 Gaz | US | Rejection |
| December 7, 2017 | 2017/50 Gaz | EM | Rejection |
| December 6, 2017 | 2017/50 Gaz | EM | Rejection |
| January 24, 2017 | 2017/46 Gaz | GB | Registration |
ID: 141378011