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The International trademark ACTIVE SHARE was filed as Word mark on 07/13/2017 at the World Intellectual Property Organization.
| Trademark form | Word mark |
| File reference | 1359223 |
| Countries | 
|
| Base trademark |
No. 87304798,
January 17, 2017
|
| Application date | July 13, 2017 |
| Expiration date | July 13, 2027 |
Trademark owner
910 East Hamilton Avenue, Suite 240
Campbell CA 95008
US
Campbell CA 95008
US
Trademark representatives
3150 Porter Drive
Palo Alto CA 94304
US
goods and services
09
Computer systems comprised of processors, personal computers
and servers and software for automating customer service and
sales tasks, and for integrating automated customer service
and sales tasks with live agent assistance; computer systems
comprised of processors, personal computers and servers and
software for managing customer service and sales
interactions delivered to consumers through computing and
communications devices, including computers, tablets, phones
and kiosks; computer systems comprised of processors,
personal computers and servers and software for automating,
managing and analyzing live agent interactions with
customers over computer and phone networks; computer systems
comprised of processors, personal computers and servers and
software for the classification, navigation, search,
retrieval, display and distribution of information in
computer databases and over computer networks; computer
systems comprised of processors, personal computers and
servers and software for measuring and analyzing customer
activity in automated interactions and agent-assisted
interactions to predict and understand customer requests,
preferences and interests; computer systems comprised of
processors, personal computers and servers and software used
to create and administer software for automating customer
service and sales tasks
35
Outsourcing services in the field of customer support and
analysis in the nature of customer services, telemarketing
and computer technical support; back office services,
namely, administrative accounting services, business
administration consulting, documentation reproduction,
documentation copying tasks, business records management,
documentation indexing for others, accounting, consulting
and customer analytics, namely, market analysis, process
analytics in the nature of the development and the
implementation of strategy plans and management projects;
operation of offshore businesses for others for the
technology, telecommunications, financial services,
hospitality, logistics, insurance and retail industries;
predictive customer experience services, namely, managing
customer sales and service experiences, and measuring,
analyzing, and predicting customer satisfaction; contact
center services for managing end customer interactions
across channels spanning the entire customer lifecycle;
customer contact services, namely, services for developing,
managing, and maintaining enterprise-grade, integrated
speech customer contact applications delivered as a
universal managed service
Trademark history
| Date | Document number | Area | Entry |
|---|---|---|---|
| June 7, 2018 | 2018/32 Gaz | JP | RAW: Rule 18ter(2)(ii) GP following a provisional refusal |
| February 22, 2018 | 2018/8 Gaz | AU | Rejection |
| January 12, 2018 | 2018/3 Gaz | EM | Rejection |
| December 28, 2017 | 2018/1 Gaz | JP | Rejection |
| July 13, 2017 | 2017/30 Gaz | US | Registration |
ID: 141359223