35
Business management and consultation; outsourcing in the
fields of manufacturing, insurance, healthcare,
transportation, human resources, payment processes,
logistics and distribution, finance and administration,
sales, marketing, and customer relationship management
(terms too vague in the opinion of the International Bureau
– Rule 13(2)(b) of the Common Regulations); business
information management in the fields of manufacturing,
insurance, healthcare, transportation, education, human
resources, payment processes, logistics and distribution,
finance and administration, sales, marketing, and customer
relationship management; management of telephone call
centers for others; telemarketing; operation of customer
service interaction telephone call centers; operation of
telephone call centers, and communication system technical
help desks for others; retrieval of data for others
36
Financial management of benefit, compensation, healthcare
and welfare benefit plans of others; administering
electronic disbursement of funds for others, naming,
providing payroll, retirement, pension, court-ordered
payments and government payments through direct deposits
into bank accounts or on magnetically encoded debit cards;
financial management of accounts payable and accounts
receivable systems for others; collecting tolls and fees for
use of roadways and parking spaces for others; collecting
fines for traffic violations
41
Educational services, namely, providing publications,
seminars, Internet-based courses, classes and seminars in
the fields of business, leadership, regulatory issues, human
resources, information technology, corporate policy,
financial services, accounting, and use of computer systems
42
Providing electronic imaging, scanning, digitizing services
for others; providing electronic storage for others;
operation and maintenance of communication systems,
computerized call center systems, and technical help desks
for others (terms too vague in the opinion of the
International Bureau – Rule 13(2)(b) of the Common
Regulations); custom computer programming services;
application service provider, namely, providing, hosting,
managing, developing, and maintaining applications,
software, websites, and databases for others; providing
temporary use of on-line non-downloadable computer software
45
Monitoring, analyzing, and evaluating traffic and traffic
violations with digital video cameras for traffic safety
purposes and the issuance of traffic citations in relation
thereto; litigation support services to law firms,
corporations and government entities; conducting electronic
discovery services via global computer networks for lawyers
and corporations
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