ILABS

USPTO USPTO 2012 ABANDONED - NO STATEMENT OF USE FILED

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The US trademark ILABS was filed as Word mark on 02/29/2012 at the U.S. Patent and Trademark Office. The current status of the mark is "ABANDONED - NO STATEMENT OF USE FILED".

Trademark Details

Trademark form Word mark
File reference 85556486
Application date February 29, 2012
Publication date April 16, 2013

Trademark owner

910 East Hamilton Avenue, Suite 240
95008 Campbell
US

Trademark representatives

goods and services

9 Computer systems comprised of processors, personal computers and servers and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems comprised of processors, personal computers and servers and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, including computers, tablets, phones and kiosks; computer systems comprised of processors, personal computers and servers and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems comprised of processors, personal computers and servers and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems comprised of processors, personal computers and servers and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems comprised of processors, personal computers and servers and software used to create and administer software for automating customer service and sales tasks
35 Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, business records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; predictive customer experience services, namely, managing customer sales and service experiences, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service
38 Telecommunications services, namely, voice and speech activated operation by others of a computer through means of voice commands

ID: 1385556486