9
Prerecorded videotapes, audio tapes, CD-Roms, Digital Video Discs, all featuring sales, management, training, customer service, and leadership in the fields of banking and finance; computer software for use in the delivery of training course content dealing with sales, management, training, customer service, and leadership in the field of banking and finance
16
Books and printed publications, namely, workbooks, facilitator guides, wall charts and research papers, all featuring sales, management, training, customer service, and leadership in the field of banking and finance
35
business consultation services in sales, management, training, customer service, and leadership in the field of banking and finance
41
educational services, namely, arranging and conducting training classes and seminars in sales, management, training, customer service, and leadership in the field of banking and finance