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The US trademark SERATEL was filed as Word mark on 03/31/2005 at the U.S. Patent and Trademark Office.
It was registered as a trademark on 11/06/2007.
The current status of the mark is "CANCELLED - SECTION 8".
| Trademark form | Word mark |
| File reference | 78599308 |
| Register number | 3330937 |
| Application date | March 31, 2005 |
| Publication date | July 25, 2006 |
| Entry date | November 6, 2007 |
Trademark owner
Suite 300
95014 Cupertino
US
95014 Cupertino
US
Trademark representatives
goods and services
9
Computer software for use in the field of call center operations and outsourcing business processes, namely, for routing of telephone calls between callers and customer service agents, and for managing, tracking and reporting of telephone calls; computer software for use in managing business processes and telephone call centers, namely, software used to track service levels, generate reports and respond to service compliance issues by rerouting calls and communicating information between various customer service agents and call centers; computer software for remotely monitoring call centers; computer software for use in managing and monitoring telephone calls; computer software for sharing information between businesses and captive and remote call center agents in real time; computer database management software and communications software to enable better efficiency, communication and visibility between businesses and their call centers; computer software for integrating different applications so that they may work together; web site development software; computer software development tools; computer software for use in queuing callers across multiple sites and multiple call center technologies; computer software for customized and personalized call flows and voice treatment
35
Management and operation of telephone call centers for others; consulting services in the field of telephone call centers; business administration and business process consultation services; business consultation services
42
Providing temporary use of non-downloadable computer software for use in the field of call center operations and outsourcing business processes, namely, software for database management, for routing telephone calls between callers and call centers, and for tracking and reporting of telephone calls across various customer service agents and call centers; providing temporary use of non-downloadable computer software for use in managing business processes and telephone call centers, namely, software used to track service levels, generate reports and respond to service compliance issues; providing temporary use of non-downloadable computer software to remotely monitor call centers; providing temporary use of non-downloadable computer software for use in managing and monitoring telephone calls; providing temporary use of non-downloadable computer software for sharing information between businesses and their call centers remotely and in real time; providing temporary use of non-downloadable computer database management software and communications software to enable better efficiency, communication and visibility between businesses and their call center resources; providing temporary use of non-downloadable computer software for integrating different applications so that they may work together; hosting of web sites for others; providing temporary use of non-downloadable web site development software and computer software development tools; computer programming services for others; computer consultation services; consulting services in the field of computer software, computer networks, and web sites; creation, provision and maintenance of websites for others
ID: 1378599308