SRM ON DEMAND

USPTO USPTO 2004 ABANDONED-FAILURE TO RESPOND OR LATE RESPONSE

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The US trademark SRM ON DEMAND was filed as Word mark on 08/24/2004 at the U.S. Patent and Trademark Office. The current status of the mark is "ABANDONED-FAILURE TO RESPOND OR LATE RESPONSE".

Trademark Details

Trademark form Word mark
File reference 78472905
Application date August 24, 2004

Trademark owner

181 Constitution Drive
94025 Menlo Park
US

Trademark representatives

goods and services

9 Computer software for use by others to resolve customer inquiries for customer service; customer relationship management software; computer software for use by others to provide customer support services; computer software for use by others to resolve customer problems; computer software that synchronizes customer information with information regarding interactions with the customer; computer software that provides form-based scripts to answer customer questions and to complete transactions; computer software to manage knowledge databases; computer software that integrates text chat, web page co-browsing, and customer callbacks via the Internet; computer software that organizes case resolutions with outbound transcript delivery and captures resolution information and transcripts
42 providing temporary use of non-downloadable software for use by others to resolve customer inquiries for customer support; providing temporary use of non-downloadable software for customer relationship management;providing temporary use of non-downloadable software for use by others to provide customer support services; providing temporary use of non-downloadable software for use by others to resolve customer problems;providing temporary use of computer software that synchronizes customer information with information regarding interactions with the customer; providing temporary use of computer software that provides form-based scripts to answer customer questions and to complete transactions; providing temporary use of computer software to manage knowledge databases; providing temporary use of computer software that integrates text chat, web page co-browsing, and customer callbacks via the Internet; providing temporary use of computer software that organizes case resolutions with outbound transcript delivery and captures resolution information and transcripts

ID: 1378472905