9
Recorded computer software and computer programs within the field of enterprise, manufacturing, business, service management and asset management solutions for the organization and analysis of customer behavior, personal data and product inquiries to enable enterprises to better assist individual customers; pre-recorded optical and magnetic data discs, smart cards and integrated circuit cards for software applications within the field of enterprise, manufacturing, business, service management and asset management solutions for the organization and analysis of customer behavior, personal data and product inquiries to enable enterprises to better assist individual customers; downloadable electronic manuals and instructions sold together as a unit
16
Manuals and instruction pamphlets made of paper for guidance on software and hardware functions and for troubleshooting computer software and hardware
42
Computer services, namely maintenance and updating of computer software; computer software and computer hardware design; computer programming and computer systems analysis; consultancy in the field of computer technology, namely software design and maintenance; installation of software and software systems excluding computer hardware