35
Business consulting services; market research and related services, namely, market analysis and compilation; market data research services, namely, monitoring and reporting call information through the Internet and through electronic information storage by tracking telephone calls by telephone number, caller, location, and related marketing data; interactive notification and reporting services, namely, providing user customizable real time and periodic advertising effectiveness and customer profile and contact information; interactive business marketing services, namely, monitoring customer calls and providing call and contact center services including responding to customer inquiries; providing an on-line computer database in the field of call measurement and monitoring services for business that track and evaluate calls and provide call related information via real time and periodic reporting; business consulting and support services in the fields of advertising, telemarketing sales, call center operations, staff functions, and government regulation and compliance
41
Providing educational lectures, courses, workshops and seminars related to call and contact center management, caller privacy policy and government regulation and compliance; educational services, namely, conducting workshops and seminars related to market research and analysis, advertising effectiveness, caller privacy policy and government regulation and compliance; employee training and retraining services in the field of call and contact center management, human resources management, employee staffing, recruitment, hiring, placement and retention, caller privacy policy and government regulation and compliance
42
Data automation and collection service using proprietary software to evaluate, analyze and collect service data; technical consultation in the field of market data research; providing temporary use of online non downloadable software for call measurement and monitoring services for business that track and evaluate calls and provide call related information via real time and periodic reporting