9
Computer software that enables the viewing and editing of electronic documents via a secure internet connection; Computer software for capturing, collecting, recording, viewing, copying, indexing, tracking, distributing, editing, storing, analyzing, managing, and disposing of paper or electronic documents and images; Computer software created specifically to integrate with other software
35
Management services and consulting pertaining to recordkeeping, records management programs and activities, electronic document management, and the organizational processes and workflows used to manage documents and records; consulting pertaining to policies and procedures, creating lists of indexing terms and records classification schemes, retention and destruction of records and documents, and preparation of reports, schedules, and training materials; Staffing and project management services for reviewing, inventorying, classifying, and filing records for others; Management services and consulting pertaining to the evaluation, selection, procurement, licensing, installation, configuration, integration, and customization of software and systems for managing documents and records; user and administrator training, customer service, and technical support and help-desk services delivered to others
38
Transmitting, storing, retrieving, editing, or delivering data via a secure global or wide-area communication network; transmission or interchange of data or electronic documents and files via communication networks
41
Training others in the principles and best practices of records and document management; Training others in the application, administration, and use of software products, namely products for capturing, collecting, recording, viewing, copying, indexing, tracking, distributing, editing, storing, analyzing, managing, and disposing of paper or electronic documents and images
42
Selling and licensing computer software created by applicant as well as by others, namely software for capturing electronic images, or for managing and viewing documents and records; Installing, configuring, and integrating computer software; Providing customer support, technical services, and maintenance for software products licensed or sold to others; Primary provider or reseller of Application Software Provider (ASP) services and hosted software solutions specifically for managing documents and records