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Communications software for businesses; downloadable software that enables businesses to communicate more effectively with consumers, namely, software for use in creating and delivering audio visual content over the internet to consumers; computer communications software for businesses namely, software that allows businesses to create and deliver audio-visual content to consumers via a global computer website; downloadable computer software to enhance audio-visual capabilities of electronic commerce software, namely, for the integration of text, audio, graphics and still images; providing an online software application that enables businesses to create and deliver audio-visual content to consumers via a global computer website; providing downloadable computer software that enables businesses to interact with consumers; application service provider services, namely, hosting an online application for others