ACQUISITION OPTIMIZATION RETENTION CENTRAL CUSTOMER CARE DATABASE LEAD MANAGEMENT ORDER ENTRY INITIATION/WELCOME DEALER/OUTLET LOCATE CREDIT & COLLECTIONS MARKETING RESEARCH CROSS/UP/NEXT SELLING REFERRAL MANAGEMENT CUSTOMER SATISFACTION MGMT. CHANNEL MGMT. EMPLOYEE INCENTIVE MANAGEMENT CASE RELATIONS CUSTOMER SERVICE CONSUMER AFFAIRS WIN BACK CHURN PREVENTION/RELATIONSHIP MGMT. SERVICE ADMIN. WARRANTY MGMT. Logo (USPTO, 11/10/1999)

ACQUISITION OPTIMIZATION RETENTION CENTRAL CUSTOMER CARE DATABASE LEAD MANAGEMENT ORDER ENTRY INITIATION/WELCOME DEALER/OUTLET LOCATE CREDIT & COLLECTIONS MARKETING RESEARCH CROSS/UP/NEXT SELLING REFERRAL MANAGEMENT CUSTOMER SATISFACTION MGMT. CHANNEL MGMT. EMPLOYEE INCENTIVE MANAGEMENT CASE RELATIONS CUSTOMER SERVICE CONSUMER AFFAIRS WIN BACK CHURN PREVENTION/RELATIONSHIP MGMT. SERVICE ADMIN. WARRANTY MGMT.

USPTO 1999 ABANDONED-FAILURE TO RESPOND OR LATE RESPONSE

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The US trademark ACQUISITION OPTIMIZATION RETENTION CENTRAL CUSTOMER CARE DATABASE LEAD MANAGEMENT ORDER ENTRY INITIATION/WELCOME DEALER/OUTLET LOCATE CREDIT & COLLECTIONS MARKETING RESEARCH CROSS/UP/NEXT SELLING REFERRAL MANAGEMENT CUSTOMER SATISFACTION MGMT. CHANNEL MGMT. EMPLOYEE INCENTIVE MANAGEMENT CASE RELATIONS CUSTOMER SERVICE CONSUMER AFFAIRS WIN BACK CHURN PREVENTION/RELATIONSHIP MGMT. SERVICE ADMIN. WARRANTY MGMT. was filed as Word and figurative mark on 11/10/1999 at the U.S. Patent and Trademark Office. The current status of the mark is "ABANDONED-FAILURE TO RESPOND OR LATE RESPONSE".

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Trademark Details Last update: May 17, 2018

Trademark form	Word and figurative mark
File reference	75844973

Application date	November 10, 1999
Publication date	July 24, 2001

Trademark owner

ISKY, INC.

6740 ALEXANDER BELL DRIVE
21046 COLUMBIA
US

Trademark representatives

Cynthia K Nicholson

goods and services

35 BUSINESS MARKETING CONSULTING SERVICES PERTAINING TO CUSTOMER RELATIONSHIP MANAGEMENT FOR OTHERS; BUSINESS MARKETING CONSULTING SERVICES, NAMELY, DATABASE MARKETING; TELEMARKETING SERVICES; TELESERVICING FOR OTHERS, NAMELY, INITIATING, RECEIVING AND RESPONDING TO TELEPHONE AND TELEFACSIMILE COMMUNICATIONS AND INQUIRIES TO AND FROM CUSTOMERS OF OTHER BUSINESSES; PROMOTING THE GOODS AND SERVICES OF OTHERS VIA DIRECT MAIL AND TELEPHONE; PROMOTING THE GOODS AND SERVICES OF OTHERS VIA AN ON-LINE ELECTRONIC COMMUNICATIONS NETWORK BY INITIATING, RECEIVING AND RESPONDING TO ON-LINE INQUIRIES TO AND FROM CUSTOMERS OF OTHER BUSINESSES; CONDUCTING PRIMARY AND SECONDARY BUSINESS RESEARCH; OPERATING AND MANAGING TELEPHONE CALL CENTERS; CUSTOMER SERVICE FULFILLMENT SERVICES FOR OTHERS

41 TRAINING AND EDUCATIONAL INSTRUCTION IN THE FIELDS OF TELEMARKETING AND TELESERVICING

ID: 1375844973