9
Computer hardware; computer software; document management software; automation software; software for standardisation of processes; data networks; electronic databases; software for the analysis of business data; closed circuit TV (CCTV) software and systems; computer networks; cloud servers; software for cloud computing services; computer software, hardware, tools and instruments to provide smart digital and software solutions; downloadable publications; Mobile Apps relating to customer contact centre services; mobile Apps relating to customer call centre services; Computer chatbot software for simulating conversations; Business performance management [BPM] software; Computer software for use as an application programming interface (API); Mobile Apps; Business process management [BPM] software; Software for the processing of business transactions; Environmental monitoring software; Environmental control software; Development environment software; all the aforesaid in the field of business process management and not relating to digital magazines
16
Training books; educational books; instructional and teaching materials; all the aforesaid in the field of business process management
35
Business administration services; business management; business outsourcing services; business transformation services; advice relating to business acquisitions; business consultancy services relating to digital transformation; advertising; recruitment and employment agency services; human resource services; procurement services; customer relationship management; data processing; data management; data entry and collection; business analysis services; business data analysis; data and analytics services; promotion of events for business purposes; organisation of events for commercial, promotional and advertising purposes; payroll processing services (for others); payroll advisory services; business research and surveys; market surveys; business development; facilities management; records management services; business management consulting services relating to customer relationship management, sales support management, and marketing automation; marketing services; administration of human resources and pensions on behalf of others; customer service management and delivery; management and delivery of telephone call centres for others; management and delivery of customer enquiries and response handling services for others; office functions; providing advice and information in relation to the purchase of office machines and equipment; Arranging of commercial and business contacts; Provision of commercial and business contact information; Providing commercial and business contact information; Consultancy services relating to the management of telephone call centres; Initiating telephone calls for others; Management of telephone call centres for other; Development of promotional campaigns; Developing promotional campaigns for business; providing customer contact centre services; outsourcing of customer call centre services; Advertising of the services of other vendors, enabling customers to conveniently view and compare the services of those vendors; Advertising of the goods of other vendors, enabling customers to conveniently view and compare the goods of those vendors; Market reports and studies; Preparation of business reports; Preparation of commercial reports; Writing of business project reports; Outsourcing services in the field of business analytics; Business consultancy services relating to the supply of quality management systems; Economic forecasting; Economic forecasting and analysis; Forecasting (Economic -) for business purposes; Commercial consultancy; Investment consultancy; Business consultancy; Employment consultancy; Marketing consultancy; Strategic business consultancy; Recruitment consultancy services; Professional business consultancy; Corporate management consultancy; Business planning consultancy; Business recruitment consultancy; Market assessment consultancy; Press advertising consultancy; Management consultancy services; Business organisation consultancy; Public relations consultancy; Business marketing consultancy; Business management organisation consultancy; Business process management; Data processing for businesses; Business process management and consulting; Computerised business information processing services; Business consultancy services relating to data processing; Data processing for the collection of data for business purposes; Outsourcing services [business assistance]; Outsourced administrative management for companies; Outsourcing services in the field of business operations; Outsourcing services in the field of customer relationship management; Outsource service provider in the field of customer relationship management; Outsourcing services in the nature of arranging service contracts for others; Outsourcing services in the nature of arranging procurement of goods for others; Recruitment services; Employment recruitment; Recruitment of personnel; Personnel recruitment services; Staff recruitment services; Professional recruitment services; Recruitment of firefighting, Armed Forces and Emergency Responder personnel; Recruitment and placement services; Personnel placement and recruitment; Office support staff recruitment services; Personality testing for recruitment purposes; Interviewing services [for personnel recruitment]; Recruitment and personnel management services; Recruitment of temporary technical personnel; Human resources management and recruitment services; Consultancy and advisory services relating to personnel recruitment; Providing recruitment information via a global computer network; Assistance relating to recruitment and placement of staff; Management advice relating to the recruitment of staff; Advertising services relating to the recruitment of personnel; Dissemination of information relating to the recruitment of firefighting, Armed Forces and Emergency Responder personnel; Provision of advice relating to the recruitment of firefighting, Armed Forces and Emergency Responder personnel; Recruitment of personnel via online applications; screening services for the recruitment of personnel; interview services for the recruitment of personnel; pre-employment screening services for the recruitment of personnel; onboarding services for the recruitment of personnel; providing recruitment activities for the recruitment of personnel; recruitment, screening, interviewing, selection and on onboarding services for Firefighters, Armed Forces personnel and Emergency Responders; recruitment services for apprentices for the Armed Forces, First Responders and Fire services; Business project management; Business project management services for critical and national infrastructure projects; Business project management services for critical and national infrastructure projects relating to water supplies, transport, rail links and flood defences; Management of business projects [for others]; advice and consultancy in relation to critical and national infrastructure projects; advice and consultancy in relation to critical and national infrastructure projects relating to water supplies, transport, rail links and flood defence; advice and information in relation to all of the aforesaid services
36
Financial services; financial support services; insurance services; debt recovery services; monetary affairs; real estate services; pension management services; pension services; financial analysis and research services; electronic payment services; trust administration and management; financial management of funds; retail financing services; brokerage services; insurance claims services; actuarial services; financial services relating to the acquisition of business property; Financial consultancy services; Financial consultancy and insurance consultancy; Pension consultancy; Debt management consultancy; advice and information in relation to all of the aforesaid services
37
Installation, maintenance and repair of computers and computer hardware; installation, maintenance and repair of office machines and equipment; installation, maintenance and repair of telecommunications devices; advice and information in relation to all of the aforesaid services
38
Telecommunications services; network conferencing services; provision of access to computer databases; provision of access to on-line computer services and computer database services; providing access to a global computer network; provision of communications information; Transmission of short messages [SMS], images, speech, sound, music and text communications between mobile telecommunications devices; Transmission of telephone calls; Provision of callstream telephone lines; Call forwarding services; Telephone communication services provided for hotlines and call centers; Provision of reports relating to communications; Communications consultancy; Telecommunications consultancy services; Communication network consultancy; advice and information in relation to all of the aforesaid services
39
Transportation services; travel consultancy; travel organisation; Operating toll roads; Operating of road and motorway tolls; Operating of Road User Charging services; Operating of Congestion Charge services; Operating of Low Emission Zone Charge services; Operating of Ultra Low Emission Zone Charge services; Operating of Direct Vision Standard and HGV Safety Permit Scheme services; advice and information in relation to all of the aforesaid services
41
Arranging and conducting conferences, exhibitions, seminars, symposiums and workshops; hosting of exhibitions, conferences and seminars and networking events for business purposes; educational and training services; organization of educational events; training of staff; translation services; business training consultancy services; arranging the provision of certification of education and training awards; charitable services, namely education and training; commercial training services; computer assisted training services; computer based training; computer training; computer training advisory services; computerised training; conducting of courses relating to administrative training; conducting training seminars; conducting training seminars for clients; conducting workshops; consultancy services relating to the analysis of training requirements; consultancy services relating to the design of training courses; consultancy services relating to the training of employees; consultancy services relating to training; courses relating to management; education services relating to business training; educational services relating to sales training; employment training; management training consultancy services; management training services; mentoring; organisation of computer related training courses; organisation of conferences relating to training; organisation of seminars relating to training; organisation of symposia relating to training; organisation of training courses; organisation of training seminars; Training consultancy; Educational consultancy; Educational consultancy services; Entertainment services, namely, provision of a virtual reality or metaverse based simulation gaming service; Virtual reality game services provided on-line from a computer network; Providing online virtual guided tours; Entertainment services provided in virtual environments; Education services provided in virtual environments; Simulated Business Process Outsourcing services and Outsourcing [business assistance] services provided in virtual environments for entertainment purposes; Distance learning services; Distance learning courses; Distance learning services provided online; Organisation of courses using open learning methods; Conducting distance learning instruction at the graduate level; Language instruction; Language teaching; Language tuition; Language courses; Language interpretation; Language teaching services; Provision of language schools and language courses; Foreign language education services; Organisation of language courses; Organisation of language tuition; Services for teaching languages; Education services relating to languages; Education academy services for teaching languages; Provision of courses of instruction in languages; Providing non-downloadable electronic publications relating to language training; Providing electronic publications relating to language training, not downloadable; Educational services relating to the teaching of foreign languages; Military base training; Rental services relating to equipment and facilities for education, entertainment, sports and culture; Providing training; Practical training; Training services; Vocational training; Coaching [training]; Technical training relating to fire risk; Training services relating to the use of firefighting equipment; Training services for Firefighters relating to the use of breathing apparatus, fire behaviour, road traffic collisions and tactical ventilation; Training services relating to the use of Armed Forces and First Responder equipment; Training services for the Armed Forces relating to first aid, firefighting, weapons engineering, weapons control systems, electrical engineering and functional skills; preparation and delivery of advertising campaigns for increasing public awareness of fire safety and what to do in a fire; training and upskilling of Armed Forces, First Responder and Firefighting instructors and personnel; training and upskilling of medical personnel, nurses, clinical technicians, electricians, electricians, cable engineers, recruiters, training personnel and Firefighters for the Armed Forces, Fire Services, Rescue Services, NHS and Emergency Responder Services; combat training and educational services for the Armed Forces; training and educational services for Firefighters, the Armed Forces and Emergency Responders; recruitment services for apprentices for the Armed Forces, First Responders and Fire services; Road safety training; Driving instruction in road safety; Education services relating to road safety; Education in road safety; all the aforesaid in the field of business process management
42
Providing temporary use of on-line non-downloadable software to store, manage, track, analyse, and report data in the field of marketing, promotion, sales, customer information, customer relationship management, sales support and employee efficiency; providing temporary use of on-line non-downloadable software to facilitate communicating among peer professionals in the advertising, marketing and business services fields, and for customising computer application user interfaces; computer services, namely, designing, developing, and maintaining computer software applications for others and consulting services related thereto; online hosted computer services, namely, designing, developing, customising, and maintaining computer software applications for others and consulting services related thereto; all the foregoing services available from computer databases, the Internet or via other communications; information technology [IT] consultancy and implementation; technical support services, namely, troubleshooting in the nature of computer hardware diagnosis, resolution and management; computer software technical support services; cloud computing services; consultancy in the design, implementation, management and development of computer hardware and computer software; computer systems analysis and reporting; technical data analysis; computer programming; computer programs and computer system design; Software as a Service relating to customer contact centre services; Software as a Service relating to customer call centre services; Software as a service [SaaS]; Consulting services in the field of software as a service [SaaS]; Programming of software for Internet portals, chatrooms, chat lines and Internet forums; Authentication services; Authentication services (control) of messages transmitted via telecommunications; Authentication services (control) of data transmitted via telecommunications; Quality assessment; Quality checking; Consultancy relating to quality control; Quality control and authentication services; Testing, authentication and quality control; Consultancy services relating to quality control; Computer consultancy services; Quality assurance consultancy; Computer security consultancy; Information technology consultancy; Artificial intelligence consultancy; Data security consultancy; Software as a service [SAAS] services; Hosting services, software as a service, and rental of software; Platform as a service [PaaS] featuring software platforms for transmission of images, audio-visual content, video content and messages; Application service provider (ASP) services, namely, hosting computer software applications of others; Platform as a Service [PaaS]; Development of software for Automated Business Process Discovery (ABPD); Providing temporary use of online, non-downloadable computer software for language translation; Provision of testing facilities for firearms; Civil infrastructure design services; Infrastructure as a Service [IaaS]; Design of information technology infrastructure for others; Consultancy and information services relating to information technology architecture and infrastructure; IT project management; Engineering project management services; Technical planning and technical project management for the development of lighting equipment; Environmental surveys; Environmental consultancy services; Environmental engineering services; Environmental monitoring services; Environmental assessment services; Environmental hazard assessment; Consultation in environment protection; Compilation of environmental information; Environmental testing and inspection services; Environmental testing of noise pollution; Environmental testing; Safety technology services relating to land vehicles; Environmental testing of exhaust emissions; Greenhouse gas emission measuring and analysis; Research in the reduction of carbon emissions; Prediction measurement of steady state exhaust emissions; Development of computer programs for analysis of exhaust gas emissions; Providing scientific information, advice and consultancy relating to net zero emissions; information, advice and consultancy in relation to all of the aforesaid services
44
Medical services; Medical consultancy services; Agricultural consultancy; Occupational health consultancy; advice and information in relation to all of the aforesaid services
45
Security services; security consultancy; legal services; notary public services; reviewing standards and practices to assure compliance with laws and regulations; Legal consultancy services; Occupational safety consultancy; Safety evaluation; Health and safety risk assessment services; Advisory services relating to the preparation of standards; advice and information in relation to all of the aforesaid services