37
Providing maintenance information to customers about their equipment and maintenance history through a customer portal on the Internet
42
Technical support service, namely, providing priority technical advice to customers by telephone in the field of the operation of decontamination equipment and products for scientific use; Technical support services, namely, providing priority technical advice to customers by telephone in the field of the maintenance of decontamination equipment and products; Online maintenance monitoring services, namely, remote monitoring of the repair and maintenance of customer's sterilization equipment and products; remote monitoring services for providing real time monitoring of medical devices and equipment; computer performance testing providing performance information about medical devices and equipment using machine data analysis; providing troubleshooting of computer software and electronics for medical devices and equipment; providing monitoring of computer systems by remote access for medical devices and equipment; and technical support and remote monitoring services for provision of data driven advice to customers by telephone, email, and text message in the field of decontamination and surgical equipment repair