42
Unified Communications as a Service (UCaas) featuring software for use in telecommunications services in providing telephony, call center, and multimedia conferencing; Unified Communications as a Service (UCaas) featuring software providing to business enterprises telephone services with various telephone features in the nature of local and long distance telephony services, local phone numbers, voice mail services, call forwarding services, caller ID services, call waiting services, 3-way calling services, extension-to-extension dialing, instant messaging, chat, SMS, telephony call routing services, call analytics, number porting, call recording and storage services; Computer services, namely, providing technical support services in the nature of troubleshooting in the nature of diagnosing computer hardware and software problems for customers; computer software installation and maintenance; technical support services, namely, remote management of information technology (IT) systems of others, namely, electronic communications apparatus that features self-service and automated management of telephony system settings; computer services, namely, providing load balancing services that balance data processing load among a network of servers