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The Union trademark GENESYS ENGAGE was filed as Word mark on 02/12/2021 at the European Union Intellectual Property Office.
It was registered as a trademark on 07/15/2021.
The current status of the mark is "Trademark registered".
| Trademark form | Word mark |
| File reference | 018397495 |
| Application date | February 12, 2021 |
| Publication date | April 7, 2021 |
| Entry date | July 15, 2021 |
| Expiration date | February 12, 2031 |
Trademark owner
1302 El Camino Real, Suite 300,
94025 Menlo Park
US
94025 Menlo Park
US
Trademark representatives
Waterways House, Grand Canal Quay
D02 PD39 Dublin
IE
goods and services
9
COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; DOWNLOADABLE CLOUD COMPUTER SOFTWARE FOR CONTACT CENTER MANAGEMENT; COMPUTER TELEPHONY SOFTWARE, NAMELY, COMPUTER AND TELECOMMUNICATIONS PROGRAMS FOR COMBINING AND INTEGRATING VOICE AND DATA COMMUNICATIONS WITH COMPUTER TECHNOLOGIES; COMPUTER TELEPHONY SOFTWARE, NAMELY, COMPUTER AND TELECOMMUNICATIONS PROGRAMS FOR CONTROLLING, MONITORING, ANALYZING, RECORDING, PROVIDING, PROGRAMMING, INTERACTING WITH AND RESPONDING TO VOICE OR ELECTRONIC INFORMATION; COMPUTER TELEPHONY SOFTWARE, NAMELY, COMPUTER AND TELECOMMUNICATIONS PROGRAMS FOR CONTROLLING INTERNAL AND EXTERNAL VOICE AND DATA COMMUNICATION FOR AN ORGANIZATION'S COMPUTER SYSTEM; COMPUTER TELEPHONY SOFTWARE, NAMELY, COMPUTER AND TELECOMMUNICATIONS PROGRAMS FOR HANDLING AND INTEGRATING AN ORGANIZATION'S DIRECTORY SERVICES, OPERATOR SERVICES, ADMINISTRATIVE SERVICES, REPORTING SERVICES, ANSWERING SERVICES, CALL ROUTING, CALL DISTRIBUTION, OUT CALLING SERVICES, VOICE RESPONSE AND CUSTOMIZED, CUSTOMER SPECIFIC APPLICATIONS IN THE CUSTOMER SERVICE FIELD; INSTRUCTION MANUALS SOLD OR DISTRIBUTED THEREWITH AS A UNIT IN ELECTRONIC FORM; COMPUTER SOFTWARE FOR WORKFORCE MANAGEMENT; COMPUTER SOFTWARE FOR SPEECH RECOGNITION AND ANALYTICS
35
ADVERTISING AND MARKETING SERVICES; DESIGNING AND MANAGING FOR OTHERS OUTBOUND MARKETING CAMPAIGNS AND PROVIDING ONLINE REPORTING OF SUCH CAMPAIGNS
42
PROVIDING TEMPORARY USE OF ON-LINE NONDOWNLOADABLE CLOUD COMPUTING SOFTWARE FOR CONTACT CENTER MANAGEMENT; SOFTWARE AS A SERVICE (SAAS) FOR CONTACT CENTER MANAGEMENT; PROVIDING USE OF ON-LINE NON-DOWNLOADABLE SOFTWARE AND APPLICATIONS FOR AN ORGANIZATION'S HANDLING AND INTEGRATION OF VOICE AND DATA COMMUNICATION AND COMPUTER TECHNOLOGIES, NAMELY, DIRECTORY SERVICES, OPERATOR SERVICES, ADMINISTRATIVE SERVICES, REPORTING SERVICES, ANSWERING SERVICES, CALL ROUTING, CALL DISTRIBUTION, OUTCALLING SERVICES, VOICE RESPONSE, RECORDING SERVICES, SPEECH ANALYTICS SERVICES, WORKFORCE MANAGEMENT SERVICES AND CUSTOMIZED, CUSTOMER-SPECIFIC APPLICATIONS; INSTALLATION AND MAINTENANCE OF COMPUTER SOFTWARE; MONITORING OF COMPUTER SYSTEMS; TECHNICAL SUPPORT SERVICES, NAMELY, DIAGNOSING AND TROUBLE SHOOTING OF COMPUTER HARDWARE AND SOFTWARE PROBLEMS; PROFESSIONAL SERVICES, NAMELY, CUSTOMIZATION AND CONFIGURATION OF COMPUTER HARDWARE AND SOFTWARE
Trademark history
| Date | Document number | Area | Entry |
|---|---|---|---|
| May 17, 2024 | Transfer / Change of address, Published | ||
| January 12, 2024 | Change Representative, Published | ||
| July 11, 2022 | Transfer / Change of address, Published |
ID: 11018397495