35
Web indexing for commercial or advertising purposes; Business information; Interim management, namely in the field of customer service; Business intermediary services relating to the matching of potential private investors with entrepreneurs needing funding, namely in the field of customer service; Commercial administration of the licensing of the goods and services of others; Marketing, namely in the field of customer service; Marketing in the context of software publishing, namely in the field of customer service; Market intelligence, namely for improving customer service experience; Marketing research, namely for improving customer service experience; Market studies, namely relating to the subject of customer service; Media relations, namely relating to the subject of customer service; Opinion polling, namely relating to the subject of customer service; Public relations, namely relating to the subject of customer service; Optimisation of website traffic, namely for improving customer service experience; Search engine optimisation for sales promotion, namely relating to customer service; Organisation of exhibitions and trade fairs for commercial and advertising purposes, namely in the field of customer service; Business organisation consultancy, namely for improving customer service; Outsourced administrative management for companies; Outsourcing services (business assistance), namely in the field of customer service; Pay per click advertising; Employment agency services; Personnel recruitment; Psychological testing for the selection of personnel; Business management assistance; Price comparison, namely in the field of customer service; Testing of business processes, namely in the field of customer service; Registration of written communications and data, namely for improving customer service experience; News clipping services, namely in the field of customer service; Word processing; Secretarial services; Shorthand; Systemisation of information into computer databases, namely for improving customer service experience; Telephone answering for unavailable subscribers; Telemarketing services; Appointment reminder services [office functions]; Appointment scheduling services [office functions]; Transcription of communications [office functions]; Business communications, namely in the field of customer service; Arranging of trade fairs for commercial or advertising purposes, namely in the field of customer service; Dissemination of advertising matter, namely in the field of customer service; Negotiation of business contracts for others, namely in the field of customer service; Rental of office equipment in co-working facilities; Rental of office machines and equipment; Rental of photocopying machines; Negotiation and conclusion of commercial transactions for third parties; Arranging subscriptions to telecommunication services for others; Provision of commercial and business contact information; Commercial intermediation services, namely in the field of customer service; Administration of consumer loyalty programs; Administrative processing of purchase orders; Demonstration of goods; Competitive intelligence, namely in the field of customer service; Compilation of information into computer databases, namely for improving customer service experience; Compiling indexes of information for commercial or advertising purposes; all the aforesaid services, Not in relation to the following fields: Political lobbying services, Public relations services, Advertising, Opinion polling, in relation to the following fields: Politics, Other services, in relation to the following fields: Politics, political services
36
Processing of debit card payments; Processing of credit card payments; Rental of offices [real estate]; Rental of offices for co-working; Rental of real estate; all the aforesaid services, not in relation to the following fields: Political lobbying, Public relations, Advertising, Opinion polling, in relation to the following fields: policy, Other services, in relation to the following fields: policy, Political services
38
Providing user access to global computer networks; Providing telecommunications connections to a global computer network; Providing internet chatrooms; Providing online forums; News agency services; Wireless broadcasting; Electronic bulletin board services [telecommunications services]; Communications by fibre optic networks; Radio communications; Communications by computer terminals; Communications by telephone; Telecommunications routing and junction services; Communications by cellular phones; Computer aided transmission of messages and images; Paging services [radio, telephone or other means of electronic communication]; Satellite transmission; Voice mail services; Streaming of data; Facsimile transmission; Telephone services; Telegraph services; Communications by telegrams; Transmission of telegrams; Teleconferencing services; Transmission of digital files; Transmission of electronic mail; Transmission of greeting cards online; Message sending; Rental of facsimile apparatus; Rental of message sending apparatus; Rental of modems; Rental of telephones; Rental of telecommunication equipment; Rental of access time to global computer networks; Providing access to databases; Videoconferencing services; Video-on-demand transmission; all the aforesaid services, not in relation to the following fields: Political lobbying, Public relation services, advertising [publicity], Opinion polling services, in relation to the following fields: policy, Other services, in relation to the following fields: policy, Political services
41
Videotaping; Training services provided via simulators; Providing television programmes, not downloadable, via video-on-demand services; Providing films, not downloadable, via video-on-demand services; Providing online videos, not downloadable; Providing online music, not downloadable; Vocational retraining; Vocational guidance [education or training advice]; Coaching [training]; Practical training [demonstration]; Electronic desktop publishing; Publication of texts, other than publicity texts, namely in the field of customer service; Know-how transfer (training), namely in the field of customer service; Online providing of non-downloadable electronic publications, namely in the field of customer service; Online publication of electronic books and periodicals, namely in the field of customer service; Organisation, arranging and conducting of educational events requiring attendance, seminars, workshops (training), conferences and congresses, namely in the field of customer service; Writing of texts, namely in the field of customer service; all the aforesaid services, not in relation to the following fields: Political lobbying, public relations, Advertising, Polling of opinions, in relation to the following fields: politics, Other services, in relation to the following fields: politics, Political services
42
Updating of computer software, namely in the field of customer service; Consultancy in the field of computer, data and internet security, and computer and telecommunications technology and information technology (IT), namely in the field of customer service; Consultancy in the field of design and development of computers, namely in the field of customer service; Website design consultancy, namely in the field of customer service; Providing of information relating to computer technology and programming via a website, namely in the field of customer service; Providing search engines for the internet; Cloud computing; Computer software consultancy, namely in the field of customer service; Design of computer software and computer systems, namely in the field of customer service; Data encryption services, and computer virus protection services, namely in the field of customer service; Digitization of documents [scanning]; Conducting of technical project planning, namely in the field of customer service; Electronic data storage, namely in the field of customer service; Electronic monitoring of personally identifying information to detect identity theft via the internet; Unlocking of mobile phones; Development of computer platforms, namely in the field of customer service; Computer programming, namely in the field of customer service; Creating and designing of website-based indexes of information for others (information technology services), namely in the field of customer service; Off-site data backup, namely in the field of customer service; Monitoring of computer systems by remote access; Research in the field of telecommunications technology, namely in the field of customer service; Creating and maintaining of websites for others, namely in the field of customer services; Hosting computer sites (websites), namely in the field of customer service; all the aforesaid services, Not in relation to the following fields: Political lobbying, Public relations, Advertising, attitudinal research, Relating to the following sectors: politics, Other services, Relating to the following sectors: politics, Political services