9
Computer software, namely, an electronic financial platform that accommodates multiple types of payment and debt transactions in the field services industry via computers, mobile phones, wired and wireless communication devices, and optical and electronic communications networks; Computer software for managing accounts, finance and accounting in the field of field service and home service businesses; Database management software in the field of field service and home service businesses; Computer software that enables field service technicians and home service personnel to communicate with customers and vendors, and to manage departure and arrival times; Computer software for data analytics; Computer software for creating searchable databases of information and data; Computer software for use in providing navigational, commercial, traffic and directory information via computers, mobile phones, wired and wireless communication devices, and optical and electronic communications networks; Computer software for use in posting, transmitting, retrieving, receiving, reviewing, organizing, searching and managing text, audio, visual and multimedia data and content via computers, mobile phones, wired and wireless communication devices, and optical and electronic communications networks; Computer software for calculating, mapping, transmitting and reporting information relating to the location, movement, proximity, departure and arrival of individuals and objects via computers, mobile phones, wired and wireless communication devices, and optical and electronic communications networks; Computer software for use in customer relationship management (CRM); Computer software for sending, updating and receiving data stored in an enterprise's computer databases via computers, mobile phones, wired and wireless communication devices, and optical and electronic communications networks; Computer software for use in creation and storage of reports and forms; Computer software in the field of field service and home service businesses for cost estimating, locating products, describing products, managing sales, managing inventory, rating products, pricing products and comparing prices of products; Downloadable software for management of field service businesses that perform maintenance and repair of the goods and services of others; Downloadable computer software, namely, an electronic platform for viewing and customizing home service requests; Downloadable software for the purpose of tracking and managing real-time calendar availability of home service technicians and enabling sms and online booking of home service contractor appointments; Downloadable software that enables communication with customers and homeowners via sms and electronic means; Computer hardware and software system for fleet tracking, namely, using gps data for the purpose of tracking contractors responding to home service requests; Computer software for providing tracking services and information concerning tracking of assets in transit, namely, vehicles, drivers, and cargo for business inventory purposes; Software that provides payment data security for facilitating payment processing for merchants and businesses in the field services industry; Downloadable computer software for use by merchants for the purpose of presenting information to customers in connection with available products and services; Downloadable computer software for use by home service contractors and homeowners for the purpose of arranging financing for home improvements; Downloadable computer application software for use by merchants for the purposes of inventory tracking and planning; Downloadable software for customer relationship management (CRM); Computer software to allow merchants to store customer personal identifiable information (PII) for the purpose of identifying new and repeat customers; computer software for tracking and recording communications of others in connection with scheduling appointments and fulfilling home and commercial service requests; Computer software for managing payroll and financial reporting information in connection with home service contractors; Computer accounting software for use in connection with home and commercial maintenance services, namely, for the purposes of contract bidding and job cost accounting; Computer software for use in communication, transmission of data, and operational reporting; Computer software for the purpose of providing human resource management tools; computer software for reviewing and completing configurable forms, namely, forms relating to the performance by field technicians of home and commercial repairs for others; Computer software application for the administration of education courses and training programs for field technicians in the field of home and commercial repair services; Computer software for providing consumer survey services; Downloadable mobile application software for use in accessing a platform featuring software for use in managing business processes; Computer software for management of computer-based information systems for businesses; Computer software for developing, deploying, operating, monitoring, configuring, customizing, implementing and managing of computer systems and applications for businesses; computer software for workflow automation and business process automation (bpa); Computer software for information technology service automation; Computer software for generating performance analytics for businesses; Computer software for business facilities management; Computer software for automating field service management (fsm); Computer software for enterprise application integration (eai); Computer software development tools; Computer software for application and database integration; Computer hardware; Computer software; Computer peripherals
35
Data processing services in the field of field service and home service businesses; Consulting services in the fields of business data analysis; Business management consulting with relation to strategy, marketing, sales, and operation in the field of field service and home service businesses; Marketing and advertising services in the field of field service and home service businesses; Marketing and advertising services; Promoting the goods and services of others by means of the issuance of loyalty rewards; customer loyalty services and customer club services, for commercial, promotional and/or advertising purposes; Providing an online computer database in the field of locating products, describing products, rating products, pricing products and comparing prices of products; Price comparison services; Inventory management; Business services, strategic planning services, and marketing data analytics services for businesses including for web and mobile sites; customer loyalty services for commercial, promotional and advertising purposes; marketing services for others, namely, marketing content development, media placement, strategy and management, social media strategy consultation, and social media community management; business consultancy services for others in connection with customer engagement and customer interactions on the Internet and other media; Assistance, advisory services and consultancy relating to business management, business planning, business analysis, business organization, business operations, advertising, marketing, sales and the provision of business services including customer services; compilation and systemization of data, statistics, and information into computer databases; Compilation and systemization of data and information into computer databases in the field of marketing, sales and services; Office functions, namely, administration and indexing of information, websites and other information sources for business purposes; compilation of data, in particular, image, audio and/or video data in computer databases for business purposes; Providing information regarding sales, service and marketing from an on-line computer database; Monitoring of social sites, internet postings, web content, and online content for others for business and marketing services; Advertising, in particular television advertising, online advertising on computer networks, radio advertising, advertising by mail order, billposting, print and Internet advertising; dissemination of advertising matter; Direct mail advertising; advertising via mobile radio networks; Advertising on mobile phone television; Advertising on the Internet for others; Advertising agency services; planning and design of advertising activities; Presentation of companies on the Internet and other media for promotional purposes; Distribution of samples; Sales promotion (for others), public relations; Market research, including in particular for others, on digital networks (webvertising); Telemarketing services; market research and analysis services; PR agency services, namely public relations; commercial information agencies; Writing of publicity texts; updating of advertising material; Rental of advertising time on communication media; Publication of publicity texts; Preparation of publicity materials; Publicity material rental; Production of advertising films; Opinion polling; News clipping services; Marketing; Marketing studies; Marketing research; Rental of advertising space on the Internet; Layout services for advertising purposes; Arranging advertising events; Multimedia agency services (advertising); Merchandising agency services, namely advertising, sales research and market studies and analysis; auctioneering on the Internet; arranging and conducting of exhibitions and trade fairs for industrial (business), commercial and advertising purposes; Business management and organization consultancy, in particular development of business concepts; Personnel management consultancy; Outsourcing services; business efficiency expert services; Arranging of trading and economical contacts, also over the Internet; Arranging of contracts, for others, for the providing of services; Arranging of contracts, for others, for the buying and selling of goods; Procurement services for others; Consumer consultancy with regard to products and claims management (office functions) via service hotlines for consumers, in particular for Internet users (call center services); Conducting research in computer files, in databases, on the Internet and on computer networks, for others, with regard to business matters and into offers for goods and services; maintenance and compilation of data and information in computer databases; systematic ordering of data in computer databases; Computerized file management; Compilation of statistics; Office functions for the administration and indexing of data and information; Office functions for the creating of indexes with regard to information, websites and other information sources; Compilation of data, in particular image, audio and/or video data in computer databases; optimization of online websites for third parties for marketing purposes; brand engagement and online communications investigations, namely monitoring and analyzing of consumer opinions, consumer habits and the reputation of a brand amongst consumers; Brand evaluation services; organizing and conducting tradeshows in the fields of business, marketing, advertising, brand developments, sales, customer service, cloud computing, data analytics, customer information, customer relationship management, and employee efficiency; Business consulting services in the field of business analytics; Advertising and publicity services; monitoring of social sites and online content for others, namely, monitoring and analyzing of consumer opinions, consumer habits and the reputation of a brand amongst consumers
36
Electronic processing of insurance claims and payment data; Business administration of consumer loyalty programs; Loan processing services, namely facilitating and arranging for the financing of home and business service projects and improvements; Providing information on financing of home and business service projects and improvements; Insurance; Financial affairs; Monetary affairs; all of the foregoing related to field services; Real estate affairs
38
Mobile telephony; Internet telephony services; Call recording services; electronic voice messaging services; Transmission of sound, video and information from computers, mobile phones, wired and wireless communication devices, and optical and electronic communications networks, all featuring live or recorded materials; Vehicle routing services on data networks; Computer communication services, namely providing online facilities for real-time interaction with other computer users concerning topics of general interest; Providing on-line forums for transmission of messages among computer users concerning topics of general interest; Providing access to computer networks for real-time interaction with other computer users concerning topics of general interest; chat room services for social networking; Communication services, namely, transmission of voice, audio, visual images and data by telecommunications networks, wireless communication networks, the Internet, information services networks and data networks; Delivery of messages by electronic transmission; Electronic data interchange; electronic mail and messaging services; Electronic transmission of data, images, messages, documents, and mail; Instant messaging services; Message sending and receiving services; Peer-to-peer network computer services, namely, electronic transmission of audio, video and other data and documents among computers; Providing an on-line forum for discussion of business analytics, marketing, sales, service, and strategy; Providing Internet chat rooms; providing on-line electronic bulletin boards for transmission of messages among computer users concerning business analytics, marketing, sales, service, and strategy; Telecommunications, in particular mobile telephone services, telephone services, fax services, radio communication services, paging services, telex services, telegram services, e-mail data services; Telecommunications via telecommunications networks, in particular mobile phone networks or satellite-supported telecommunications networks; Wireless mobile phone services; Mobile telecommunications services, included in class 38; Cellular telephone communication; Television and radio transmission; Television and/or radio broadcasting; Mobile phone television broadcasting; Videoconferencing; News and information agencies within the framework of press agencies electronic mail-forwarding of messages of all kinds to Internet addresses (webmessaging); Computer-aided transmission of messages and images; electronic transmission of data, messages, images, documents and information relating to topics of general interest; wireless telecommunications through electronic transmission of data, sound, messages, images, information and documents via the Internet; Providing access to online computer databases; Providing access to electronic publications on the Internet; Providing access to information on the Internet and on the mobile Internet, in particular access to downloadable files, namely sound, image, music and video recordings, all the aforesaid files in particular for downloading for mobile telephones and other mobile terminals; Transmission of information stored on databases, namely by means of interactive computer systems and/or by providing access to information on the Internet (included in class 38); Telecommunications services via the Internet, intranets, extranets; Procuring access to databases; Providing access to a global computer network; Providing access to data on computer networks, namely information, texts, drawings and images concerning goods and services; Providing access to data on the Internet and on the mobile Internet, namely information and messages in the form of sound or images; providing access to software on data networks for Internet access; Providing access to information for entertainment on computer networks; Providing Internet chatrooms, electronic exchange of messages and information via chatlines, chatrooms and Internet forums; telecommunications by means of platforms and portals on the Internet providing telecommunications channels for teleshopping services; e-mail services; Transmitting information and data via computer networks and the Internet; Leasing access time to a computer database; leasing of access time to Internet games; Rental or lease of access time to computer databases
39
Transport; Packaging and storage of goods
41
Publishing of electronic publications; Publishing of electronic publications of third-party pricing information in the fields of field service and home service businesses; Arranging and conducting business conferences; providing an in person business forum in the field of information technology; Training and educational services, namely, providing classes, seminars and workshops in the field of workflow automation and business process automation (bpa); Educational services, namely, arranging and conducting classes, workshops, non-downloadable webinars, seminars, educational conferences and educational forums in the fields of information technology; educational services, namely, providing training of software developers, IT service management professionals, hr professionals and customer service professionals for certification in the fields of information technology; Providing online non-downloadable electronic publications in the nature of newsletters and articles in the fields of information technology; Educational services, namely, providing seminars and workshops in the field of information technology service management (itsm), information technology operations management (itom) software and software application development; Providing training in the field of information technology service management (itsm), information technology operations management (itom) and software application development
42
Providing temporary use of nondownloadable software, namely, an electronic financial platform that accommodates multiple types of payment and debt transactions in the field services industry via computers, mobile phones, wired and wireless communication devices, and optical and electronic communications networks; Providing temporary use of nondownloadable software for managing accounts, finance and accounting in the field of field service and home service businesses; Providing temporary use of nondownloadable software in the field of field service and home service businesses; Providing a web site featuring software that enables field service technicians and home service personnel to communicate with customers and vendors, and to manage departure and arrival times; Providing temporary use of nondownloadable software for data analytics; Providing temporary use of nondownloadable software for creating searchable databases of information and data; Providing temporary use of nondownloadable software for use in providing navigational, commercial, traffic and directory information via computers, mobile phones, wired and wireless communication devices, and optical and electronic communications networks; Providing temporary use of nondownloadable software for use in posting, transmitting, retrieving, receiving, reviewing, organizing, searching and managing text, audio, visual and multimedia data and content via computers, mobile phones, wired and wireless communication devices, and optical and electronic communications networks; Providing temporary use of nondownloadable software for calculating, mapping, transmitting and reporting information relating to the location, movement, proximity, departure and arrival of individuals and objects via computers, mobile phones, wired and wireless communication devices, and optical and electronic communications networks; Providing temporary use of nondownloadable software for calculating, mapping, transmitting and reporting logistical and navigational information via computers, mobile phones, wired and wireless communication devices, and optical and electronic communications networks; Providing temporary use of nondownloadable software for use in customer relationship management (CRM); Providing temporary use of nondownloadable software for sending, updating and receiving data stored in an enterprise's computer databases using a mobile device; Providing temporary use of nondownloadable software for use in creation and storage of reports and forms; Providing temporary use of nondownloadable software for identification and authentication of digital files, including audio, video, text, bar codes, signatures, binary, still images, graphics and multimedia files; Providing temporary use of nondownloadable software for use in the encryption and decryption of digital files, including audio, video, text, bar codes, signatures, binary, still images, graphics and multimedia files; Providing temporary use of nondownloadable software in the field of field service and home service businesses for cost estimating, locating products, describing products, managing sales, managing inventory, rating products, pricing products and comparing prices of products; software as a service (SAAS) services featuring software for management of field service businesses that perform maintenance and repair of the goods and services of others; providing a web-based service featuring technology that enables tracking and managing realtime calendar availability of home service technicians; providing on-line nondownloadable software for sms and online booking of home service contractor appointments; providing temporary use of on-line nondownloadable software that enables communication with customers and homeowners via sms and electronic means; design and development of computer software for cloud storage of data in connection with home service requests; providing temporary use of on-line nondownloadable software for viewing and customizing home service requests; providing temporary use of on-line nondownloadable software for fleet tracking, namely, using gps data for the purposes of tracking contractors responding to home service requests; providing on-line nondownloadable computer software for providing tracking services and information concerning tracking of assets in transit, namely, vehicles, drivers, and cargo for business inventory purposes; providing temporary use of online nondownloadable software for use in communication and transmission of data; providing temporary use of on-line nondownloadable software for tracking and recording communications of others in connection with scheduling appointments and fulfilling home service requests; providing temporary use of on-line nondownloadable software for use by merchants for managing and processing electronic payments in the field services industry; providing on-line nondownloadable computer software for use by merchants for the purpose of presenting information to customers in connection with available products and services; providing temporary use of on-line nondownloadable software for use by merchants for the purposes of inventory tracking and planning; providing temporary use of on-line nondownloadable computer software for use by home service contractors and homeowners for the purpose of arranging financing for home improvements; providing on-line nondownloadable computer software to allow merchants to store customer personal identifiable information (PII) to identify new and repeat customers for the purpose of customer relationship management (CRM); providing on-line nondownloadable computer software for the purposes of managing payroll, providing human resource management tools, and reporting financial and operational data in connection with home service requests; providing temporary use of on-line nondownloadable accounting software for use in connection with home and commercial maintenance services, namely, for the purposes of contract bidding and job cost accounting; providing temporary use of on-line nondownloadable software for reviewing and completing configurable forms, namely, forms relating to the performance by field technicians of home and commercial repairs for others; providing temporary use of on-line nondownloadable software for the administration of education courses and training programs for field technicians in the field of home and commercial repair services; providing on-line nondownloadable computer software for providing consumer survey services; Computer programming services, namely, it computer programming services; platform as a service (paas) featuring computer software platforms for use in developing, configuring, customizing and deploying software applications; software as a service (saas) services featuring software for use in managing business processes; software as a service (saas) services featuring software for use in managing computer-based information systems; infrastructure-as-service (iaas) featuring computer software platforms for creating, managing and deploying cloud computing infrastructure services; application service provider (asp) services, namely, hosting computer software applications of others in the field of business process management; application monitoring and management for others in the nature of a computer monitoring service which tracks application software performance, performs periodic maintenance and provides reports and alerts concerning such performance; providing temporary use of nondownloadable software to others for managing, tracking, analyzing, and reporting data in the field of business process management; providing temporary use of non-downloadable software to others for developing, deploying, operating, monitoring, configuring, customizing, implementing, and managing computer systems and applications; providing temporary use of non-downloadable software to others for information technology service management (itsm) and information technology operations management (itom); providing temporary use of non-downloadable software for managing computer-based information systems for businesses; providing temporary use of non-downloadable software for workflow automation and business process automation (bpa); providing temporary use of nondownloadable software to others for identifying elements of information technology infrastructure; providing temporary use of non-downloadable software to others for generating performance analytics; providing temporary use of nondownloadable software to others for facilities management and automation; providing temporary use of nondownloadable software to others for automating field service management (fsm); providing temporary use of nondownloadable software to others for enterprise application integration (eai); providing temporary use of nondownloadable online software development tools to others to analyze, test, assess, configure, customize, and implement computer software for business process management; design, deployment and management of wireless computer networks for others, namely, providing, managing, and deploying cloud computing infrastructure for others; computer programming services for others, namely, designing, developing, customizing, testing, assessing, implementing and maintaining computer software and computer software systems for others, as well as software configuration management and assessment in the nature of testing computer software and computer software systems; computer diagnostic services; computer project management services for business processes; information technology consulting services, namely, information technology integration services; computer services, namely, hosting an interactive website that allows users to share, exchange and distribute software programs in the field of business processes management; providing a website featuring technology that gives users the ability to review workflow and business process guides, recommendations and templates to help users manage and communicate with co-workers, implement edits, changes, modifications, exchange suggestions and comments and to collaborate and connect with co-workers
45
Monitoring of field service technicians and home service personnel's real-time position and estimated arrival time to homes and facilities, utilizing computers, GPS, and/or mobile telephony; Remote monitoring and dispatching field technicians and home service personnel to respond to service calls; Online social networking services for businesses and individuals via a global communications network; Monitoring of social network sites and online content for others, namely, monitoring and analyzing of consumer opinions, consumer habits and the reputation of a brand amongst consumers; Internet-based social networking services; Online social networking services in the field of business analytics, sales and service; Licensing of computer systems and software; Security consultancy and security services, especially monitoring brands; online social networking services for others; Registration of domain names; Security consultancy