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Downloadable cloud-based and on-premise artificial intelligence (ai) / machine learning (ml) customer service software for simulating conversations, mining and analyzing data utilizing natural language processing (nlp) and computational linguistics in connection with real-time and historical digital customer attributes; downloadable cloud-based and on-premise ai / ml-based chat-bot, voice assistants via speech-to-text and text-to-speech and virtual agents for automating customer inquiries via private social media messaging, mobile app-chat, web-chat, sms, mining public social media postings and tweets; downloadable cloud-based and on-premise ai / ml-based chat-bot, voice assistants via speech-to-text and text-to-speech and virtual agents for simulating conversations, augmenting agent interaction with customers via private social media messaging, mobile app-chat, web-chat, sms, mining public social media postings and tweets; downloadable cloud-based and on-premise ai / ml customer service software having cognitive computing technologies that provide multi-modal nlp, ai / ml, simulated conversations and predictive analytics for contextual analysis in connection with customer agent interactions; computer software that integrates nlp, ml, computational linguistics (cl), information retrieval (ir) and language identification (li), which is capable of understanding general human queries and formulating responses; computer software and instructional manuals sold as subscription or under right-to-use, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; downloadable cloud-based and on-premise computer software for use in controlling the operation and execution of computer systems, programs, and networks, downloadable cloud-based and on-premise computer software for use in connecting disparate computer networks and systems, servers and storage devices, downloadable cloud-based and on-premise computer operating system software, downloadable cloud-based and on-premise computer software for linking together computers and for enabling computing across a globally accessible network, and downloadable cloud-based and on-premise computer software for managing software and processes that exist within an information technology environment, and instructional manuals sold as a unit therewith, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; and downloadable cloud-based and on-premise computer software that integrates nlp, cl, ir, li, and ml which is capable of understanding general human queries and formulating responses
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Providing temporary use of non-downloadable ai / ml customer service software for simulating conversations, mining and analyzing data utilizing nlp and computational linguistics in connection with real-time and historical digital customer attributes; providing temporary use of non-downloadable ai / ml-based chat-bot, voice assistants via speech-to-text and text-to-speech and virtual agents for automating customer inquiries via private social media messaging, mobile app-chat, web-chat, sms, mining public social media postings and tweets; providing temporary use of non-downloadable ai / ml-based chat-bot, voice assistants via speech-to-text and text-to-speech and virtual agents for simulating conversations, augmenting agent interaction with customers via private social media messaging, mobile app-chat, web-chat, sms, mining public social media postings and tweets; providing temporary use of non-downloadable ai / ml customer service software having cognitive computing technologies that provide multi-modal nlp, ai / ml, simulated conversations and predictive analytics for contextual analysis in connection with customer agent interactions; providing temporary use of non-downloadable computer software for use in controlling the operation and execution of computer systems, programs, and networks, providing temporary use of non-downloadable computer software for use in connecting disparate computer networks and systems, servers and storage devices, providing temporary use of non-downloadable computer operating system software, providing temporary use of non-downloadable computer software for linking together computers and for enabling computing across a globally accessible network, and providing temporary use of non-downloadable computer software for managing software and processes that exist within an information technology environment, and providing access to instructional manuals sold as a unit therewith, all of which relate specifically to cognitive computing technologies that provide multi-modal natural language processing, generation, reasoning and machine learning for contextual analysis and natural interaction; and providing temporary use of non-downloadable computer software that integrates nlp, cl, ir, li, and ml which is capable of understanding general human queries and formulating responses