SALESFORCE ANALYTICS CLOUD

goods and services

9 Downloadable software in the nature of a mobile application for obtaining, storing, organizing, managing, tracking, monitoring, analyzing, securing, authenticating and reporting business analytics information and data in the fields of business, marketing, promotion, sales, customer service, customer information, customer relationship management, sales support, social media management and publication, employee efficiency, and security and authentication; computer application software for mobile phones and devices for use in database management, for use in information security, and for use in electronic storage of data in the fields of business, business analytics, marketing, promotion, sales, customer service, customer information, customer relationship management, sales support, social media management and publication, and employee efficiency; computer software; downloadable and non-downloadable software development tools for the creation of mobile internet applications, web applications, websites, and client interfaces (computer software); web site development software; computer software for use in customer relationship management (CRM); computer software for creating searchable databases of information and data; computer application software allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time, using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device; computer software for providing an on-line database in the field of transaction processing to upload transactional data, provide statistical analysis, and produce notifications and reports; computer software that provides real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; downloadable software, mobile applications, and cloud computer software for providing data analytics, business analytics, business intelligence and for collecting and analyzing data; computer software for web and mobile applications for providing data analytics, business analytics, business intelligence and for collecting and analyzing data; enterprise software in the nature of a database for compiling data, customer data and customer interactions for enabling marketers to plan, personalize, optimize and customize communications with customers throughout the marketing, sales, and service lifecycle; downloadable computer programs and computer software for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions; downloadable computer programs and computer software for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions in the field of marketing, sales and service; downloadable computer programs and computer software recorded on data media for retrieving, tracking, analyzing, testing, measuring and managing data from computer networks and from the Internet in the field of marketing, sales and service; computer application software for mobile phones, portable media players, handheld computers for providing data analytics, business analytics, business intelligence and for collecting and analyzing data; downloadable computer programs and computer software recorded on data media for the scanning, displaying, processing, measuring and output of data on computer networks, on the Internet, and on mobile terminals and devices in the field of marketing, sales, services, business analytics, data analytics, and business intelligence; downloadable computer software for generating embeddable code for websites, for the purpose of creating, customizing, deploying, scheduling, tracking, analyzing, testing, measuring and managing online content on users' websites, on social media websites, and other online forums; computer software for computer system and application development, deployment and management; computer operating programs, recorded; games programs for computers; downloadable computer software for the scanning, displaying, processing and output of multimedia data on computer networks, such as the Internet, and on mobile terminals; machine-readable data carriers of all kinds containing information; sound and image recording carriers (except unexposed film); data and information pools recorded on data carriers (downloadable); downloadable electronic publications in the nature of newspapers, newsletters, periodicals, books, magazines, pamphlets, brochures, manuals, informational flyers, and informational sheets in the fields of business, marketing, advertising, brand development, sales, customer service, cloud computing, data analytics, customer information, customer relationship management, and employee efficiency; interfaces for computers and mobile devices; downloadable music and image files; downloadable ring tones for mobile phones; electric installations for the remote control of industrial operations; downloadable computer software for generating embeddable code for websites, for the purpose of creating, customizing, deploying, scheduling, tracking, analyzing and managing online content on users' websites, on social media websites and other online forums, and for analyzing, monitoring and managing the performance of brand engagement of others; downloadable computer software for creating and deploying customized interactive content on social profiles; computer programs; computer hardware; machine-readable data carriers recorded with programs; other data carriers; electronic publications; downloadable music files; downloadable image files

35 Business strategy planning and marketing data analytics for businesses including for web and mobile sites; customer loyalty services for commercial, promotional and advertising purposes; marketing services for others; marketing content development; media placement, strategy and management; social media strategy consultation; social media community management; business consultancy services for others in connection with customer engagement and customer interactions on the Internet and other media; assistance, advisory services and consultancy relating to business management, business planning, business analysis, business organization, business operations, advertising, marketing, sales and business services including customer service; compilation and systemization of data, statistics, and information into computer databases; compilation and systemization of data and information into computer databases in the field of marketing, sales and services; office functions; administration and indexing of information, websites and other information sources for business purposes; compilation of image, audio, and other data in computer databases for business purposes; providing an on-line searchable database featuring information regarding sales, customer service and marketing; monitoring of social sites, internet postings, web content, and online content for others for business and marketing services; advertising; television advertising; online advertising on computer networks; radio advertising; advertising by mail order; bill-posting; print advertising; Internet advertising; dissemination of advertising matter; direct mail advertising; advertising via mobile radio networks; advertising on mobile phone television; advertising on the Internet for others; advertising agency services; planning and design of advertising activities; presentation of companies on the Internet and other media for promotional purposes; distribution of samples; sales promotion (for others), public relations; market research on digital networks (webvertising); telemarketing services; market research and analysis services; PR agency services, including public relations; commercial information agencies; writing of publicity texts; updating of advertising material; rental of advertising time on communication media; publication of publicity texts; publicity columns preparation; publicity material rental; production of advertising films; opinion polling; news clipping services; marketing services; marketing studies; marketing research; rental of advertising space on the Internet; layout services for advertising purposes; arranging advertising events; multimedia agency services (advertising); merchandising agency services, such as advertising, sales research and market studies and analysis; auctioneering on the Internet; arranging and conducting of exhibitions and trade fairs for industrial (business), commercial and advertising purposes; business management and organization consultancy, in particular development of business concepts; personnel management consultancy; outsourcing services; business efficiency expert services; arranging of trading and economical contacts, over the Internet, etc; arranging of contracts, for others, for the providing of services; arranging of contracts, for others, for the buying and selling of goods; procurement services for others; consumer consultancy with regard to products and claims management (office functions) via service hotlines for consumers, in particular for Internet users (call center services); conducting research in computer files, in databases, on the Internet and on computer networks, for others, with regard to business matters and into offers for goods and services; maintenance and compilation of data and information in computer databases; systematic ordering of data in computer databases; computerized file management; compilation of statistics; office functions for the administration and indexing of data and information; office functions for the creating of indexes with regard to information, websites and other information sources; compilation of data, in particular image, audio, video and other data in computer databases; optimization of online websites for third parties for marketing purposes; brand engagement and online communications investigations, namely monitoring and analysing of consumer opinions, consumer habits and the reputation of a brand amongst consumers; brand evaluation services; organizing and conducting tradeshows in the fields of business, marketing, advertising, brand development, sales, customer service, cloud computing, data analytics, customer information, customer relationship management, and employee efficiency; business consulting services in the field of business analytics; advertising and publicity services; promoting the goods and services of others through the issuance of trading stamps; business management analysis or business consultancy; marketing research or analysis; providing information concerning commercial sales; filing documents or magnetic tapes; compilation of information into computer databases; monitoring of social network sites and online content for others, namely monitoring and analysing of consumer opinions, consumer habits and the reputation of a brand amongst consumers; monitoring of social sites and online content for others, namely monitoring and analysing of consumer opinions, consumer habits and the reputation of a brand amongst consumers

38 Computer communication services, namely providing online facilities for real-time interaction with other computer users concerning topics of general interest; providing on-line forums for transmission of messages among computer users concerning topics of general interest; providing access to computer networks for real-time interaction with other computer users concerning topics of general interest; chat room services for social networking; communication services, namely, transmission of voice, audio, visual images and data by telecommunications networks, wireless communication networks, the Internet, information services networks and data networks; delivery of messages by electronic transmission; electronic data interchange; electronic mail and messaging services; electronic transmission of data, images, messages, documents, and mail; instant messaging services; message sending and receiving services; peer-to-peer network computer services, namely, electronic transmission of audio, video and other data and documents among computers; providing an on-line forum for discussion of business analytics, marketing, sales, service, and strategy; providing internet chat rooms; providing on-line electronic bulletin boards for transmission of messages among computer users concerning business analytics, marketing, sales, service, and strategy; providing internet chat rooms; telecommunications, in particular mobile telephone services, telephone services, fax services, radio communication services, paging services, telex services, telegram services, e-mail data services; telecommunications via telecommunications networks, in particular mobile phone networks or satellite-supported telecommunications networks; wireless mobile phone services; mobile telecommunications services, included in class 38; cellular telephone communication; television and radio transmission; television and/or radio broadcasting; mobile phone television broadcasting; videoconferencing; news and information agencies within the framework of press agencies; electronic mail; forwarding of messages of all kinds to Internet addresses (webmessaging); computer-aided transmission of messages and images; electronic transmission of data, messages, images, documents and information relating to topics of general interest; wireless telecommunications through electronic transmission of data, sound, messages, images, information and documents via the Internet; providing access to online computer databases; providing access to electronic publications on the Internet; wireless telecommunications through electronic transmission of data, sound, messages, images, information and documents via the Internet; providing access to information on the Internet and on the mobile Internet, in particular access to downloadable files, namely sound, image, music and video recordings, all the aforesaid files in particular for downloading for mobile telephones and other mobile terminals; transmission of information stored on databases, namely by means of interactive computer systems and/or by providing access to information on the Internet (included in class 38); telecommunications services via the Internet, intranets, extranets; procuring access to databases; providing access to a global computer network; providing access to data on computer networks, namely information, texts, drawings and images concerning goods and services; providing access to data on the Internet and on the mobile Internet, namely information and messages in the form of sound or images; providing access to software on data networks for Internet access; providing access to information for entertainment on computer networks; providing Internet chatrooms, electronic exchange of messages and information via chatlines, chatrooms and Internet forums; telecommunications by means of platforms and portals on the Internet; providing telecommunications channels for teleshopping services; e-mail services; transmitting information and data via computer networks and the Internet; leasing access time to a computer database; leasing of access time to Internet games; rental or lease of access time to computer databases

41 Business education and training services; Business education and training services in the field of marketing, sales, and service; publication of printed matter, books, newspapers and/or periodicals (other than for advertising purposes); publication of newspapers, periodicals and books, and of printed instructional and information material (other than for advertising purposes), in electronic form and/or on the Internet; electronic desktop publishing; publication of texts, other than publicity texts; rental of printed publications; online publication of printed matter (other than for advertising purposes); editing of (mobile) websites; rental of sound recordings; digital picture service, namely editing photographs for others and services of a photo agency; production of television, mobile phone television and radio programs; film production, other than advertising films; conducting entertainment events, cultural events, live cultural and sporting events, training events, including in connection with applications for posting images, links, videos, text and other brand content, for retrieving, sorting, filtering and moderating user generated content and online communications, for managing brand content on social media websites and social networks, and for analyzing, retrieving and managing the performance of brand engagement; club services; coaching; correspondence courses; education information; educational examination; practical training; vocational retraining; arranging and conducting of conferences, congresses, concerts and symposiums, seminars, training courses, instructional and lecture events (cultural or educational purposes); arranging of exhibitions for cultural purposes, arranging of entertainment shows; online games services (on computer networks); conducting games (for entertainment) on the Internet, including on the mobile Internet; entertainment in the form of information on entertainment services via computer networks

42 Computer software development in the field of mobile applications; providing temporary use of on-line non-downloadable software development tools; technical consulting services in the field of computer data management and computer data analytics; technical data analytics services; data automation and collection service using proprietary software to evaluate, analyze and collect data in the fields of business, marketing, advertising, brand development, sales, customer service, cloud computing, data analytics, customer information, customer relationship management, employee efficiency, and security and authentication; software as a service (SAAS) services featuring software for providing data analytics, business analytics, business intelligence and for collecting and analyzing data in the fields of business, marketing, advertising, brand development, sales, customer service, cloud computing, customer information, customer relationship management, and employee efficiency; platform as a service (PaaS) software in the nature of a database for compiling data, customer data and customer interactions for enabling marketers to plan, personalize, optimize and customize communications with customers throughout the marketing, sales, and service lifecycle; platform as a service (PaaS) featuring computer software platforms for retrieving, tracking, analyzing, testing, measuring and managing data, customer data and customer interactions in the fields of business, marketing, advertising, brand development, sales, customer service, cloud computing, customer information, customer relationship management, employee efficiency, and security and authentication; platform as a service (PaaS) featuring computer software platforms for enabling marketers to plan, personalize, optimize, monitor, analyze and measure customer interactions across channels and devices; platform as a service (PaaS) featuring computer software platforms for enabling marketers to plan, personalize, optimize, monitor, analyze and measure customer interactions across social media, customer relationship management (CRM) systems, point-of-sale systems, web analytics, web posts, email and mobile devices; rental of computer software and web servers; scientific and technological services; research and design in the field of computer hardware and software design and development; cloud hosting provider services and application service provider (ASP); hosting computer software applications and websites of others; industry analysis and research services in the field of computer and mobile application software development; design and development of computer hardware and software; computer software consultancy; computer system design and analysis; computer system design and analysis for posting images, links, videos, text and other brand content; computer system design and analysis for retrieving, sorting, filtering and moderating user generated content and online communications; computer system design and analysis for managing brand content on social media websites and social networks; computer system design and analysis for analyzing, retrieving and managing the performance of brand engagement; creating and maintaining web sites for others; data conversion of computer programs and data; maintenance of computer software; monitoring of computer systems by remote access to ensure proper functioning; providing search engines for the internet; website and mobile application design services; technical research in the field of designing and developing computers and computer software systems for use in connection with automated business processes, business development tools, and business and data analytics; web site design consultancy; consultancy in the design and development of computer hardware; digitization of documents; duplication of computer programs; information technology consulting services; installation of computer software; providing temporary use of online non-downloadable software for generating embeddable code for websites, for the purpose of creating, customizing, deploying, scheduling, tracking, analyzing and managing online content on users' websites, on social media websites and other online forums, and for analyzing, monitoring and managing the performance of brand engagement of others; providing temporary use of online non-downloadable software for creating and deploying customized interactive content on social profiles; packaging design services; conducting technical project feasibility studies in the field of computer hardware and software design and development; quality control; computer monitoring service which tracks application software performance, performs periodic software maintenance and provides reports and alerts concerning such performance; recovery of computer data; research and development of new products for others; server hosting; providing temporary use of non-downloadable software for monitoring of social network sites and online content for others for the purpose of monitoring, analyzing, testing, and reporting about brand content on social media websites and social networks, and about the performance of online brand engagement; hosting of computer software applications (for others); providing computer programs online; rental or lease of storage areas on servers for the Internet; computer software design, computer programming, or maintenance of computer software; rental of computers; providing computer programs; designing; designing of machines, apparatus, instruments [including their parts] or systems composed of such machines, apparatus and instruments; technical advice relating to performance, operation, etc of computers, automobiles and other machines that require high levels of personal knowledge, skill or experience of the operators to meet the required accuracy in operating them; testing or research on machines, apparatus and instruments; data warehousing; computer security consultancy and security services, especially monitoring data security

45 Online social networking services for businesses and individuals via a global communications network; Internet-based social networking services; online social networking services in the field of business analytics, sales and service; licensing of computer systems and software; security consultancy and security services, especially monitoring brands; online social networking services for others; registration of domain names; security consultancy

Trademark form	Word mark
File reference	015487564

Application date	May 30, 2016
Publication date	August 23, 2016
Entry date	November 30, 2016
Expiration date	May 30, 2026

Date	Document number	Area	Entry
May 18, 2022			Transfer / Change of address, Published
April 22, 2022			Change Representative, Published
January 17, 2020			Change Representative, Published
December 19, 2019			Change Representative, Published
May 6, 2019			Transfer / Change of address, Published

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Trademark Details Last update: May 19, 2022

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