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Providing temporary use of on-line non-downloadable cloud computing software for call center data service featuring software for matching callers and agents; Providing temporary use of on-line non-downloadable cloud computing software for call center data service; Providing temporary use of on-line non-downloadable cloud computing software for the collection, editing, organizing, modifying, book marking, transmission, storage and sharing of data and information; Providing temporary use of on-line non-downloadable cloud computing software for use in customer relationship management (CRM); Providing temporary use of on-line non-downloadable cloud computing software for providing real-time, integrated business management intelligence by combining information from various databases and presenting it in an easy-to-understand user interface; Providing temporary use of on-line non-downloadable cloud computing software for providing web-based access to applications and services through a web operating system or portal interface; Providing temporary use of on-line non-downloadable cloud computing software for automating data warehousing; Providing temporary use of on-line non-downloadable cloud computing software for allowing sales and field service employees to update and receive data stored in an enterprise's computer databases in real time, using a mobile device, with full telephony integration with the telephone and/or software features of the mobile device, computer telephony software, and database management software