9
Magnetic data media, Optical data media, Compact discs (audio-video), Optical disks, Optical compact discs, Magnetic disks; All of the aforesaid goods being training aids, in particular in conducting of business, management of commercial teams and management of customer relations and behavioural method teaching aids; Computer programs, Computer software, Educational software, Electronic publications, downloadable; All of the aforesaid goods being training aids, in particular in conducting of business, management of commercial teams and management of customer relations and behavioural method teaching aids
16
Printed matter, Newspapers, Periodicals, Printed publications, Books, Handbooks [manuals]; All of the aforesaid goods being training aids, in particular in conducting of business, management of commercial teams and management of customer relations and behavioural method teaching aids
35
Assistance in management of business activities; Commercial or industrial management assistance; Business management and organization consultancy; Providing of assistance to commercial companies, namely assistance in developing skills, motivation and commercial performance; Providing of assistance to companies in managing customer relations, namely for gaining and keeping customers and mastering sales techniques
41
Education, providing of training, teaching, in particular ongoing training of managers and commercial teams, providing of training on management of customer relations and behavioural method teaching; Organisation and conducting of seminars, congresses and conferences for ongoing training of managers and commercial teams, for providing of training on management of customer relations and for behavioural method teaching; Publication of printed matter, newspapers, periodicals, publications, books, manuals and texts (other than publicity texts), in particular in the field of ongoing training of company managers and commercial teams, in the field of providing of training on management of customer relations and in the field of behavioural method teaching; Publication of electronic books and journals on-line, In particular in the field of ongoing training of company managers and commercial teams, in the field of providing of training on management of customer relations and in the field of behavioural method teaching