9
Application software; computer programmes; computer databases; flexible service assurance and management software for telecommunications and IT infrastructure; Computer software in respect of business outsourcing, computer software to monitor service level agreement management and performance; computer software to obtain real time data for analyses; computer software for event management; computer software for measuring resource and service utilisation and capacity in ICT (information communications technology) networks; computer software for service problem management; computer software for real-time tracking, monitoring and enforcing service level agreements and contracts between customers, suppliers and partners; data processing computer software; computer hardware; operating systems, compilers and utilities for managing computer resources; computer software for managing computer power supplies; computer software for use in transmitting data between computers and other electronic devices, computer maintenance software; browser computer software; computers and parts and fittings therefor; computer peripherals
35
Business management services; outsourcing services (business assistance); administrative service level agreement management services relating to the management of telecommunications networks and information technology services; management, development and support of a business' infrastructure, information systems and services; computerized database management
37
Installation, maintenance and repair services; installation, maintenance and repair of computer networks and computer systems; maintenance of computer hardware
38
Communication service providers; telecommunications services; telecommunications service level agreement management services relating to the management of telecommunications networks and information technology services
42
Computer software technical support services; online support services relating to telecommunications and information technology services; computer software design services; computer services, namely providing technical support, information and consultation services in the fields of telecommunications networks and IT services, computer hardware, computer software and computer operating systems, all offered via computer networks and global communication networks; computer hardware and software testing services; computer services, namely, providing software; management of telecommunications networks and IT services; management of computer resources; providing information in the field of computer and online security services, via computer networks, wireless networks and the Internet; technical service level agreement management services relating to the management of telecommunications networks and information technology services
45
Real-time tracking, monitoring and enforcing service level agreements and contracts between customers, suppliers and partners