16
Paper, cardboard and goods made from these materials, not included in other classes; Printed matter; Stationery; Instructional and teaching material (except apparatus)
35
Advertising and marketing,In particular attracting customers and customer care, Direct mail advertising; Marketing studies and Economic analysis and Economic forecasting; Market research and opinion polling; Professional business expertise; Business management; Product-lifecycle management; Computerised data administration, Collating of data in computer databases; Data storage; Operating a database,Namely storage and systemisation of data; Outsourcing services (assistance in business matters); Customer support by means of help-desks and customer hotlines; Receipt of orders for goods and services, and invoice management, also for electronic commerce; Operation of call center operations for others,In particular telephone marketing, Product information services,Order acceptance with regard to goods and services, receiving of complaints; Recruitment of staff and Advertising agencies; Placement of temporary staff; Support for employees with regard to business matters; Business administration; Business and management advice; Personnel management and Consultancy services related thereto; Planning and monitoring of business developments with regard to organisational matters; Organisational project management; Interim management; Office functions; Data bank services,Namely gathering of data and information
36
Debt collection agencies; Clearing-houses (financial); Claims management
38
Telecommunications, in particular the computer-aided transmission of messages and images; Database services, Namely leasing of access time to computer databases,Exchange of data from databases, Communication between databases, Transmission of data contained in databases; Transmission of data and of information
41
Education; Providing of training; Education and Executive training services and Employees and consultancy with regard thereto; Management training services; Employee training courses and Employee training
42
Scientific and technological services and research and design relating thereto; Industrial analysis and Provision of research services,In particular quality control services; Technical consultancy and consulting services with regard to Internet presentation and Homepage design and Websites; Development, Design agency services, Statements and Customisation of computer hardware and Software; Constructing an Internet platform for electronic commerce and Consultancy services related thereto; Technical consultancy; Providing technical support in the IT sector; Technical project management in the field of electronic data processing