9
Computer software; computer programs; computer hardware, firmware and peripherals; networking and telecommunications hardware and software; non-printed publications, user manuals and instructional guides; computer databases; information, code, text, software and other media or multimedia, all being downloadable from a computer network or the Internet; communications, telecommunications, messaging, networking, computing, and data processing apparatus and equipment; computer back-up and storage systems; internet, intranet and virtual private network security devices; computer hardware, computer software, computer firmware and peripheral devices, all for maintaining firewalls, content filters, intrusion alerts and virus, malware and spyware protection; mouse pads; computer screensaver software
16
Reference, user, technical, and instructional manuals and data sheets for computer software users; computer software and security manuals; newsletters featuring information about computer software and computer software security; magazines, newspapers, books, and pamphlets; labels and holographic labels; paper, cardboard, and articles from these materials; printed matter
42
Technical support services, namely, troubleshooting of computer hardware and software problems; technology advice provided to Internet users by means of a support hotline; installation, maintenance and repair of computer software; upgrading and updating of computer software; computer diagnostic services; computer virus protection services; computer services, namely, on-line scanning, detecting, quarantining and eliminating viruses, worms, trojans, spyware, adware, malware and unauthorized data and programs on computers; computer software consultation; consultation in the field of computer security; consulting services in the field of selection, implementation and use of computer hardware and software systems; providing information in the field of network and Internet security; technical consulting in the field of optimizing the power management settings of computers for the purpose of increasing energy efficiency