35
Consultancy with regard to business management, quality assurance; business administration consultancy, for private and public enterprises and bodies; consultancy and support with regard to the planning and implementation of work and business processes in public and private enterprises and bodies, in particular work processes or business processes in relation to management, in particular the design of organisational structures; job analysis and assessment; consultancy, design, monitoring and support for the introduction of IT systems, including event processing systems, document management systems, enterprise content management systems, electronic archives; preparation and monitoring of allocation processes; project management and project supervision; planning and conducting of quality assurance measures; consultancy and support with regard to the construction, introduction and operation of virtual mail centres; consultancy and support with regard to the implementation of service-oriented office and IT architecture; conducting organisation analyses, creating efficiency savings through business process optimisation and workforce requirements planning, conducting communications analyses, design and consultancy with regard to hybrid file management; analysis services; analysis and modelling of business processes, in particular in private and public enterprises and bodies; effectiveness analysis, efficiency analysis, needs analysis, in particular; job analysis and assessment; conducting organisation analysis, creating efficiency savings through business process optimisation and workforce requirements planning; communications analysis; determining and handling the various requirements of participating target groups and developing coordinated and adapted marketing and information strategies
41
Providing of training and further training for employees of private and public enterprises and bodies; introduction of document management systems, including with training and further training; design and training in relation to solutions for document management in the field of public management (including processes involving hybrid files, filing guidelines, business systems, revision of file plans, etc), monitoring introduction and training in the field of IT systems, including event processing systems, document management systems, enterprise content management systems, electronic archives