9
Computer hardware and computer software; computer installations, apparatus and instruments; computer systems; computer databases; data carriers; communications and security apparatus and instruments; computer software, firmware and hardware for use with computer networks; apparatus, instruments and media for recording, reproducing, carrying, storing, processing, manipulating, transmitting, broadcasting and retrieving publications, text, signals, software, information, data, code, sounds and images; computer hardware, middleware and software to enable the hosting and management of telecommunications services; telecommunications hosting and management systems; multiple caller processing software and systems; multiple caller management software and systems; customer relations management software and systems; interactive voice response systems; computer hardware, software and telecommunications systems for the provision of unified messaging services, audio conferencing and facsimile transmission; telecommunications systems enabling the management, running and operation of communications applications; computerised telephony systems; telecommunications systems and computer hardware and software for financial transactions, transferring funds, accounting and billing; computer software and telecommunications apparatus to enable connection to databases and the Internet; telecommunications goods; but not including keyboards, keypads, encoders for use with keyboards and keypads, data input and data output devices, visual displays, voice activated data input devices, mountings and kits and enclosures for mounting the aforesaid goods and not including parts and fittings for the aforesaid goods; none of the aforesaid marketed at the emergency services, including the police, ambulance, fire and coastguard services, nor used in relation to emergency planning and response, namely, rescue, recovery, public protection, disaster management and disaster contingency services
38
Telecommunications services; provision of telecommunication links, computer intercommunication, network communication services, computerised data communications; computerised telephony services; provision of telecommunication connections to global computer network; communication by computer terminals; data transmission services; providing telecommunications and communications connections to multiple caller processing software and systems, multiple caller management software and systems and customer relations management software and systems; provision of access to electronic commercial communications systems, electronic contractual systems, electronic contracts, data transmission systems, commercial communications networks; electronic transmission of data; electronic transmission of contractual agreements and other documentation; providing telecommunications and communications connections enabling access to and facilitating electronic commercial transactions; telecommunications services utilising media such as CD-Roms and the Internet, intranet and extranet technologies; transmission and reception of data and of information; telephone, facsimile, telex, message collection and transmission, radio-paging and electronic mail services; on-line information services relating to telecommunications; network services; providing computer access to communication networks; data interchange services; transfer of data by telecommunications; hire, leasing or rental of apparatus, installations or components for use in the provision of telecommunication services; hosting and management of telecommunications services; provision of unified messaging services, audio conferencing and facsimile transmission; provision of access to a communications facility enabling provision and use of communications and applications; none of the aforesaid marketed at the emergency services, including the police, ambulance, fire and coastguard services, nor used in relation to emergency planning and response, namely, rescue, recovery, public protection, disaster management and disaster contingency services