9
Computer hardware and computer software; computer hardware; computer software used for document management; computer software used for locating, retrieving, and receiving text, electronic documents, graphics, and audio-visual information on enterprise-wide internal computer networks and local, wide-area, and global computer networks; computer software used for software development and web authoring; computer programs for use in resource allocation, scheduling, input/out control, data management, communications management, network management, diagnostic testing applications and assistance in the execution of other computer programs; computer software for use in electronic mail, data processing, personal information management, calendaring and scheduling, accessing global information networks; computer software for use in controlling the operation and execution of programs and networks; computer software for use in connecting disparate computer systems, servers and storage devices; computer software for managing hardware, software, and processes that exist within an information technology environment; and instruction manuals in electronic format sold as a unit therewith
16
Printed matter, namely, newsletters, reference materials, press releases, pamphlets, directories, informational flyers, informational sheets, leaflets, product guides, books, brochures, magazines, instructional manuals, written presentations and teaching materials, all in the field of information technology and computer products and services; educational books and publications, namely, training manuals in the field of information technology and computer products and services
42
Computer services; computer services; technical support services, namely, troubleshooting of computer hardware and computer software problems; computer systems design services for others; interconnection of computer hardware and software; computer software and hardware testing services; installation, updating and maintenance of computer hardware and software; computer programming for others; computer consultation services; computer systems analysis; hosting services for others, all in the field of information technology and computer products and services for commercial interactions over global computer networks