35
Advertising; business management; business administration; office functions; customer relationship management services, namely, providing information regarding customer support, sales and marketing, via instant messaging systems, the Internet telephones, cellular phones, wireless devices, pagers, hand-held web devices, personal digital assistants, facsimile machines and electronic mail; business consulting in the field of customer service and relationship management services; business information and consulting services, namely, providing business marketing information; consulting services in the field of customer relationship management; business consulting and business information for enterprises; business marketing consulting services; preparing statistical business reports and summaries; computerized database management, namely, analysis and retrieval of client databases in the field of modeling, scoring and analytics, marketing and solicitation and customer profiles and creating reports from such databases; providing an interactive web site containing information and online management and execution related to the foregoing services
38
Electronic customer participation management and customer relationship management services, namely, electronic transmission of data by way of an automated system that provides multi-channel alert and response technology that uses enterprise-level data to allow companies to exchange, manage and track personalized and customized information with customers via instant messaging systems, telephones, cellular phones, wireless devices, pagers, hand-held web devices, personal digital assistants, facsimile machines, and electronic mail
42
Scientific and technological services and research and design relating thereto; industrial analysis and research services; design and development of computer hardware and software; legal services; application services provider (ASP) featuring software in the field of customer participation management and customer relationship management; application service provider (ASP) featuring software for generating reports and sending event-based notifications; and technical support services, namely, troubleshooting of computer software and hardware problems; consulting services in the field of design, selection, implementation and use of computer hardware, software applications, and software systems for others; computer software and application testing, monitoring and maintenance services for others