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The Union trademark STRATEGIC CONVERGENCE was filed as Word mark on 01/21/2004 at the European Union Intellectual Property Office.
It was registered as a trademark on 06/26/2006.
The current status of the mark is "Registration expired".
| Trademark form | Word mark |
| File reference | 003600038 |
| Application date | January 21, 2004 |
| Publication date | January 2, 2006 |
| Entry date | June 26, 2006 |
| Expiration date | January 21, 2014 |
Trademark owner
45925 Horseshoe Drive, Suite 150
20166 Dulles,
US
20166 Dulles,
US
Trademark representatives
Brühler Berg 26
42657 Solingen
DE
goods and services
9
Scientific apparatus and instruments; apparatus for recording, transmision or reproduction of sound or images; magnetic data carriers, recording discs; calculating machines, data processing equipment and computers; computer hardware and software; computer hardware and software for transmission and routing of voice and data for use with computer systems, computer telephony, call contact center operations; computer hardware and software for managing both inbound and outbound calls in a blended environment in contact center operations; computer hardware and software for managing and controlling call contact center operations; computer hardware and software for customer relationship management at call center operations, namely, managing, monitoring and tracking communications and transactions, assessing the skills of employees and management of the allocation of those employees within the business, statistics reporting, providing marketing research, placing telephone calls for direct marketing and for sales campaign management, providing lists of purchasers interested in purchasing goods and services and managing those lists, contact management, liability management, risk management, tracking the amount of business transacted during a given period of time
35
Advertising; business management; business administration; office functions; in particular, business management and consultation services in the field of call contact center operations and call contact center applications; inbound and outbound telephone call contact center services provided for others; telemarketing center services performed for others; operating for others computerized customer service contact center for processing customer communications via telephone, fax, e-mail, web chat, web callback, web call through, and video; business services in the nature of operating telephone call centers for others; providing customer services in the field of telephone call centers for others; telephone order taking for others; order fulfillment services; management of telephone call centers for others; consultation in the field of call center operations
37
Installation services, in particular installation and maintenance of computer hardware; installation of computer and telephony networks, namely, call contact centers; maintenance and repair of computer networks and telephony networks, namely, call contact centers
38
Telecommunications, telecommunication services, namely, providing telephonic call routing services for call center operations allowing automatic distribution of inbound and outbound calls; call center telecommunications services in the nature of providing inbound and outbound teleservices to others, namely, telephone communications services
41
Education, providing of training; entertainment; sporting and cultural activies; educational services, namely, providing training in operational procedures of call center operations; providing training to others in the field of call center operations
42
Scientific and technological services and research and design relating thereto; design and development of computer hardware and software; installation and maintenance of computer software; monitoring of computer systems; technical support services, namely, troubleshooting of computer hardware and software problems; programming and maintenance of computer software for others; computer consulting concerning software and hardware for telecommunications and call center operations; development and design for others of computer hardware and software solutions for call center operations
Trademark history
| Date | Document number | Area | Entry |
|---|---|---|---|
| June 9, 2008 | Transfer / Change of address, Published | ||
| August 20, 2007 | Change Representative, Published | ||
| August 13, 2007 | Change Representative, Published | ||
| April 19, 2004 | Change Representative, Registered |
ID: 11003600038