9
Computer programs, computer software, server-based computer programs, database programs
16
Manuals; brochures, prospectuses; books; periodicals
35
Collating and systematic ordering of data in a computer database
38
Telecommunications, namely messaging in the form of providing information via intranets, the Internet and extranets
42
Technical consultancy, design and planning of equipment for telecommunications and data processing; technical project studies and project supervision of electronic data processing projects, for others (including design and design implementation, coordinating of project sub-tasks, etc), architecture and design of heterogeneous networks (connecting of individual computers and computer systems as well as software components thereof by way of telecommunications routes), integrating of mid-range and mainframe environments into a complete system to provide total communication between both the computers and also the software components thereof, management of systems and networks to control and manage heterogeneous computer networks as well as client/server systems, telephone support for others (electronic data processing users) with regard to technical problems encountered with software and/or hardware products, in the form of call centres (alternative names: IT support centres, user help-desks, service centres), information technology consultancy, analysis of hardware and software products in use and the impact thereof on the business processes of companies, customising of standard software packages to meet individual customer requirements