9
Computer software and downloadable computer software for collecting and managing data, performing analyses, conducting studies and creating and generating reports in the fields of financial systems, management, business, information technology, supply chain management and systems, human resources, customer relationship management, sales force automation, enterprise resource planning, strategic change, business process reengineering, data warehousing and data mining; computer software provided on magnetic disks, DVD's, CD's and CD-ROM's and downloadable computer software; firmware, hardware and peripherals; computer software provided via telecommunications networks, by online delivery, or by way of the Internet of world wide web; sound and video recordings, pre-recorded and blank magnetic disks, DVD's, CD's, CD-ROM's, video and audio cassettes; non-printed publications; teaching and instructional apparatus
16
Printed matter and publications, namely, educational books; printed lessons and lectures, forms, diagrams, loose leaf binders, computer program documentation and manuals, and newsletters, reports and brochures, all in the fields of financial systems, management, business, information technology, supply chain management and systems, human resources, customer relationship management, sales force automation, enterprise resource planning, strategic change, business process reengineering, data warehousing and data mining
35
Business management and business consulting and advisory services; business merger, acquisition, divestiture, joint venture and privatization consulting and advisory services; consultancy and advisory services in the fields of data warehousing, supply chain management and systems, customer relationship management, sales force automation, information technology, enterprise resource planning, strategic change, business process reengineering; market research services; consulting and advisory services relating to human resources and personnel management; personnel management services, including equal employment practices, employee benefits, labour market, international assignment of personnel management policies and programs for others; business process outsourcing services for the functions of back office support services, human resources, strategic planning, benefits administration, procurement, finance, real estate management and business information technology systems management; and the following services provided by telecommunications networks, by online delivery, or by way of the Internet or world wide web; business management and business consulting and advisory services; business merger, acquisition, divestiture, joint venture and privatization consulting and advisory services; consultancy and advisory services in the fields of data warehousing, supply chain management and systems, customer relationship management, sales force automation, information technology, enterprise resource planning, strategic change, business process reengineering; market research services; consulting and advisory services relating to human resources and personnel management; personnel management services, including equal employment practices, employee benefits, labour market, international assignment of personnel management policies and programs for others; business process outsourcing services for the functions of back office support services, human resources, strategic planning, benefits administration, procurement, finance, real estate management and business information technology systems management
36
Investment banking consulting and advisory services; financial services; financial consulting and advisory services; actuarial consulting services; employee benefit consulting services; financial valuation services; risk management services; and the following services provided by telecommunications networks, by online delivery, or by way of the Internet or world wide web; investment banking consulting and advisory services; financial services; financial consulting and advisory services; actuarial consulting services; employee benefit consulting services; financial valuation services; risk management services
41
Educational services, namely, conducting seminars, conferences, workshops, in the fields of financial systems, management, business, information technology, supply chain management and systems, human resources, customer relationship management, sales force automation, enterprise resource planning, strategic change, business process reengineering, data warehousing, computers; training; and the following services provided by telecommunication networks, by online delivery, or by way of the Internet or world wide web; educational services, namely, conducting, seminars, conferences, workshops, in the fields of financial systems, management, business information technology, supply chain management and systems, human resources, customer relationship management, sales force automation, enterprise resource planning, strategic change, business process reengineering, data warehousing, computers; training
42
Information technology consulting and advisory services; analysis, design, evaluation, implementation, maintenance, development, and updating of computer software, hardware and information technology; computer programming; computer network services; computer systems analysis; leasing computer facilities and leasing access time to a computer database; and the following services provided by telecommunication networks by online delivery, or by way of the Internet or world wide web; information technology consulting and advisory services; analysis, design, evaluation, implementation, maintenance, development, and updating of computer software, hardware and information technology; computer programming; computer network services; computer systems analysis; leasing computer facilities and leasing access time to a computer database; application service provider (ASP) services, namely, providing on-line, non-downloadable software for use in website design and development, database management, record keeping, bookkeeping, sales and purchase analysis, task processing and management, collecting and managing data, performing analyses, conducting studies and creating and generating reports all in the fields of financial systems, management, business, information technology, supply chain management and systems, human resources, customer relationship management, sales force automation, data warehousing and data mining; application service provider (ASP) services, namely, hosting computer software applications for others in the fields of financial systems, management, business, information technology, supply chain management and systems, human resources, customer relationship management, sales force automation, data warehousing and data mining