9
Computer hardware and software; software, apparatus and instruments for use in relation to communications, wireless communications, interactive television, the Internet, electronic databases, electronic commerce, customer contact centres, information security, signal processing and signal encryption; the contents of books, pamphlets, articles, technical manuals, instruction and teaching materials and reports distributed in an electronic medium
16
Printed matter; books, pamphlets, articles and technical manuals, instruction and teaching materials and reports
35
Business consultancy services; management consultancy services; business strategy advisory services; marketing services for others, in particular, providing customer data analysis, campaign planning and management, customer relationship management ("CRM") strategies, implementation of CRM strategies and processes and advice in relation thereto; sales services; business process advisory services; business organisation advisory services; services relating to the capture, storage, analysis and distribution of information; creation of and updating, supporting and maintaining databases for others; advising on the effective use and exploitation of information contained in databases for business and marketing purposes; the management of customer data on an outsourced basis; consultancy in relation to data gathering, storage, management, analysis and exploitation; development and integration of business process, design and change management systems in the field of telecommunications and consultancy services relating thereto; development and integration of business process, design and change management systems for data gathering, storage, management, analysis and exploitation; information and advisory services relating to the foregoing
37
Installation, repair and maintenance services relating to computer hardware; installation, repair and maintenance services for apparatus and instruments for use in relation to communications, wireless communications, interactive television, the Internet, electronic databases, electronic commerce, customer contact centres, information security, signal processing and signal encryption; maintenance of operational systems in the field of telecommunications and consultancy services relating thereto; maintenance of operation systems for data gathering, storage, management and exploitation; information and advisory services related to the aforegoing
38
Consultancy in relation to telecommunications services; management, support, and up-grade of operational systems in the field of telecommunications; consultancy services relating thereto
42
Consultancy, design, implementation and operation services in relation to each of the following categories of goods: computer hardware and software; software, apparatus and instruments for use in relation to communciations, wireless communications, interactive television, the Internet, electronic databases, electronic commerce, customer contact centres, information security, signal processing and signal encryption; design services in relation to telecommunications and data services; development and integration of telecommunications software and hardware systems and consultancy services relating thereto; development and integration of software and hardware systems for data gathering, storage, management, analysis and exploitation and consultancy services relating thereto; management, support and up-grade of operational systems for data gathering, storage, management and operation; information and advisory services related to the aforegoing