9
Electric and electronic apparatus included in class 9; teaching, instructional and information material in the form of diskettes, CDs, CD-ROMs, audio and video cassettes or other data carriers, computer software, included in class 9; magnetic and optical data carriers
35
Advertising, business management for others; business advice; employment agency services; organisation and arranging of trade fairs for commercial or advertising purposes; telephone answering services; auctioneering, including on the Internet; development of franchising strategies for organising commercial and organisational know-how; Internet services, namely electronic markets, organising sales and billing therefor (online shopping) on computer networks and/or by means of other sales channels; operating electronic markets on the Internet, by arranging contracts online for both the purchase of goods and the provision of services; arranging and concluding of commercial transactions within the framework of an electronic department store
36
Financial services; real-estate negotiation; trading in securities; providing information on trading in securities; development of franchising strategies for organising financial know-how
38
Telecommunications; offering services on the Internet; namely the electronic receipt of orders for goods, news agencies, message sending; operating call centres, namely handling contracts for the buying and selling of goods (order acceptance and placement) and consultancy with regard thereto, market research, operating an information, complaints and emergency hotline; the aforesaid services using telecommunication, in particular with the purpose of external service support/optimisation, regular customer care and attracting new customers; all the aforesaid services included in class 38
41
Education, entertainment; arranging and conducting of exhibitions, seminars, symposiums and colloquiums; tuition, reading, writing, language and arithmetic tuition in schools; courses for students, in particular remedial tuition, private tuition, homework assistance, language courses, music tuition, exam preparation; computer, Internet and information technology courses; educational courses of all types; including all the aforesaid services included in class 41 via the Internet; publishing, namely publication of printed matter
42
Creation of computer software; copyright management, development (design) of trademarks and products, for others; search and operator services, namely searching for, and identifying information on a data network, in particular the Internet, providing directories for data available on data networks, in particular the Internet, included in class 42; dating services, pen friend and chat-room services; creating concepts for the use of learning methods tailored to individual needs, including for those with reading and writing difficulties