9
Computer software for business and financial management, operations and control; computer software for sales force automation and customer relationship management; computer software for use in tracking sales, customers, and customer activities; computer software for forecasting sales; computer software for use in customizing databases in the fields of sales and customer relations; computer software for enterprise sales management; computer software for accessing and distributing business and financial data; computer software for providing remote access to corporate applications and data via local, wide area, and global communications networks, extranets, and the web; computer software for maintaining the confidentiality of information; communications and telecommunications computer software; computer user manuals in electronic form; text, data, documents, databases, graphics, audio visual information, web pages, computer software and publications in electronic form, supplied via computer and communication networks, including local, wide area and global computer and communications networks and the web
16
Instruction manuals; computer user manuals; publications and other printed matter concerning computer software for business and financial management, operations and control
42
Provision of consultancy services in the field of computer software; provision of consultancy services in the field of using computers for sales force automation and customer relationship management; provision of information and advice with regard to computer software and computer systems; custom computer programming for others; providing application service provider services; application service provider services in respect of computer software for use in business and financial management, operations and control